Problems with 2010 Chevrolet Impala AIR BAGS

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag warning lamp illuminated indicating a malfunction. the contact also stated that the front driver and passenger side air bags were intermittently making a noise as the failure was progressing. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 38,913. updated 4/6/15*cn updated 04/14/15*jb

car was hit on front drivers corner and front end. car shut off and no air bags deployed. *tr

The gauges on the dashboard fail during driving. the passenger airbags turn on and off during driving. the tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. sometimes at 0mph the gauge will be stuck at prior speed. gauges fail when passenger airbag turns off. incidents occur seemingly only when a passenger is present, when passenger airbag is turned on. *tr

When driving with someone in the front passenger seat, the car randomly signals loss of air bags and the instrument cluster either freezes where it's at or completely drops out as if the vehicle is off. the dash says service airbag when this happens and also turns off the passenger side front air bag. it does this multiple times when driving when there is a passenger.

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the vehicle stalled several times and the brake pedal traveled to the floor when the brakes were engaged. the abs and the air bag warning indicators illuminated intermittently. while traveling 60 mph, the vehicle failed to stop when the brakes were engaged. the failure caused the vehicle to crash into the rear of another vehicle. the air bags failed to deploy. a police report was filed and no injuries were reported. the vehicle was repaired by an independent mechanic, but the failure recurred. the contact was later informed of nhtsa campaign number: 14v355000 (electrical system); however, the parts needed for the repair were unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

I was driving down the street and suddenly i heard a popping sound and i noticed the car wasn't accelerating normally so i made it to my destination and i started the car up went to put it in drive and it wouldn't accelerate is was though the car was in neutral so i put it in reverse and it went into reverse put it 3rd gear wouldn't accelerate the i tried 2cd gear and it drove kind of ruff so i then tried 1st gear and and i was able to make it home at 15 mph so i took the car to the chevy dealer i bought it from and to my surprise they say there were some defective parts in the transmission and they could rebuild the transmission for 2100 dollars and i would have to pay 850 to have it fixed because my car is out of warranty as 7/23/14 the car has the airbag service light and tire sensor light that appears on the dashboard . *tr

The gauges on the dashboard fail during driving. the passenger airbags turn on and off during driving. the tire pressure monitoring and fuel gauge warning comes on during driving even though fuel and air are fine. sometimes at 0mph the gauge will be stuck at prior speed. gauges fail when passenger airbag turns off. incidents occur seemingly only when a passenger is present, when passenger airbag is turned on. *tr

Concern for my safety and the safety of my family. attn: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

While driving at night speed 55 mph all the instrument gauges went to zero nothing was registering at all this happened several times while driving. it happened several times after that for the next 2 months. then it would not start. had to tow to dealer. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact's vehicle was rear ended, causing it to crash into another vehicle. the air bags failed to deploy. a police report was filed and no injuries were reported. the vehicle was not diagnosed or repaired. the contact received a recall notification for nhtsa campaign number: 14v355000 (electrical system). the speed was unknown. the failure mileage was 65,000. updated 10/07/14*lj updated 3/16/2015*js

Tl* the contact owns a 2010 chevrolet impala. while operating the vehicle, the service air bag sensor light illuminated. the vehicle was taken to an independent mechanic who diagnosed that the front passenger seat belt petitioner sensor was faulty. the sensor was replaced, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 63,000.

Good morning i just would like to say this is my second vehicle from chevy but this vehicle has really placed me in a bad bind. first the airbag light comes on and off for the passed month, next the key becomes stuck in the ignition then it went out had to replace that. traction control light comes on comes over board with message saying," engine power is reduced then message states car shutting down " in the middle of driving . this last time i had my new born grandbaby in the car driving on expressway going 60speed limit car just shut offcars flying pass me i was really terrified for my safety and my grand child. this has occurred off and on since last year. last year i had taken it back to all star chevy in miss.they stated they couldn't find anything cost me a good penny when they stated that the warranty was out. now the car will not start. i have been replacing alot of electrical issues with this car for the last year but this time is the last time my grand baby and myself could have lost our life" now no car to get back and forth to work i have been really patient with chevy with this car i still have all my receipts from aaa fixing this car i refused to spend any more money on this car. i need toknow if this company will help me because a 2010 should not have this much problem. *tr

Tl* the contact owned a 2010 chevrolet impala. while driving approximately 40 mph, the vehicle suddenly shut off causing the driver to lose control and crash the vehicle into a field before flipping into a river. during the incident, the brakes and power steering would not operate and the air bags did not deploy. the vehicle was destroyed during the crash and a police report was filed. the driver suffered bruises to the right arm, right hand, neck, and left knee during the incident. the driver received medical attention. a representative for the manufacturer examined the vehicle but was unable to determine the cause of the failure. the failure mileage was 42,000.

Tl* the contact owns a 2010 chevrolet impala. the contact stated that while driving 40 mph, the vehicle suddenly accelerated, the steering wheel and brakes were unresponsive. the contact mentioned that the driver lost control of the vehicle causing it to roll over into a river. the air bags failed to deploy. the vehicle was destroyed. a police report was filed. the driver sustained lacerations and bruising. the manufacturer was made aware of the failure. the failure and current mileage was 40,445. updated 10/7/14*cn

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the service air bag warning light illuminated. the vehicle was taken to the dealer on four separate occasions where it was diagnosed that the passenger side seat belt tensioner, and the driver and passenger side seat wiring needed to be replaced. the vehicle was repaired three times, but the failure recurred. the manufacturer was notified of the failures. it was unknown if the vin was included in nhtsa campaign number: 16v507000 (air bags, electrical system). the failure mileage was 93,000.

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag warning light continuously illuminated. the contact received nhtsa campaign number: 14v355000 (electrical system) and stated that the part was not available. the dealer stated that the air bags might not deploy if the vehicle was involved in a crash and was uncertain when the part would become available. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 82,000.

Potential defective seat belt assemblies causing airbag lights to come on and off intermittently when the seats are moved forward and backwards. local repair shop performed diagnostic test and the code displayed led them to the passenger side air bag. within a day of the repair the light came back on but went off and has not illuminated since. i have contacted gm (case # sr # 71-13111-46047) and they have refused to assist stating there are no recalls for this issue for the impala and will not reimburse me since i used a local repair shop and not a gm dealership. i believe this is a defective seat belt assembly that gm has installed in chevy impala?s and they refuse to take ownership. their track record with faulty parts and failure to recall unsafe vehicles has been proven. i feel this is a serious safety concern and i am asking the ntsb look into this matter. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the vehicle was rear ended while at a complete stop and pushed the contact into a barrier. the air bags did not deploy upon impact. the contact suffered whiplash and back pains. there was a police report taken. the vehicle was destroyed. the approximate failure mileage was 26,000.

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag warning light illuminated intermittently. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 51,500. updated 08/19/14*lj updated 8/30/2017*cn

Had to put a new battery in and then the message light came on to service the air bag....they said a module went out under the drivers seat and under the left front bumper.......it will cost $ 1030 + tax...only 43,000 miles on the car. i cant afford to have it fixed and i'm told that the airbag wont work if i get in an accident till i get it fixed.........would that keep my insurance from paying if i do get in an accident and they see the air bag should have been serviced?? *tr

While driving on an sharp incline i needed to apply my brakes to successfully decrease speed (65 to 45). after completing this action a service message appeared on my dash board, "service air bag". this message has been displayed several times since then, generally after applying my brakes suddenly or any time i decrease from a speed over 60. i contacted my dealership asking if there was a issue. i was told to have my computer reset but that seems to temporarily fix my issues. *tr

While driving the vehicle, my 17 year old son informed me that the service air bag light came on. i took it to a chevrolet dealership near my town. they ran tests all day to say that a connection in the right side of the front passenger seat and a terminal needed to be replaced ($264). before getting home, which is about 10 miles from the dealership, the light came back on. call the dealership and returned car. this time they tell me that the seat belt pretensioner needs to be replaced ($215). i felt i was being given the run around so i did not get it repaired there. six months later the light comes back on. i take it to a honda dealership thinking they have better quality cars and they test it. they say that it's something else in the seat and that it will be approximately $700 to repair. i contact gm to see if there is a recall or something that can be done. they state no recall and that if it's not repaired by certified gm dealership, if it is later recalled i will not be refunded. i take it to certified gm dealer and they say they don't find anything because the system has been reset. last week, after the light staying on continuously i take it to the certified gm dealership. they run diagnostics and tell me that it's the seat belt pretensioner. after paying approximately $325 and them keeping my car for a week, i receive the car back and 35 miles later the light reappears. i am definitely sick of this car and think gm is aware of this problem but they don't want to fix it because of all the other recalls they are having. i have spent over $700 to no avail. my next car will definitely not be anything gm! calling gm is a waste of time because they act as if my call is a burden to them. *tr

Tl * the contact owns a 2010 chevrolet impala. the contact crashed the vehicle into a guard rail and the air bags failed to deploy. the contact sustained injuries and required medical attention. a police report was filed. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the speed and vin were unavailable. the failure mileage was 11,000.

The air bag indicator light comes on sporadically. recently it has come on and stayed on for about 2 months then turned off for a couple of days, then came back on. *tr

I have a 2010 chevy impala that has a service air bags message on the dic message console. from what i have read online this is a definite safety hazard because the air bags may not work in an accident. the car is now out of warranty so i think this should have a recall since it is a major safety issue. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact stated the service air bag light illuminated. the vehicle was taken to the dealer. the technician was not able to duplicate the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 25,000 and the current mileage was 58,316.

Service air bag displayed in information display along with red illuminated symbol of air bag would come and go on and off every time its driven .took vehicle to dealer 9/10/2012 with light and warning on when parked in service lane and they informed me no problem found,no codes stored. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag sensor failed to detect a passenger in the front passenger seat. the dealer was notified. the manufacturer advised the contact to take the vehicle to the dealer. the contact already had the dealer replace the air bag module prior to the recent failure. the vehicle was not repaired. the approximate failure mileage was 38,000.

1) airbag light intermittently has gone on and off for months. i asked dealer about it, they said it would be expensive to diagnose because they would have to trace the wiring harness, removing seat and dashboard. labor would be expensive. i complained to gm on a couple of occasions and was given a case#. i was told car is out of warranty, therefore, it would be my expense to have this diagnosed and fixed. dealer said airbag would not deploy if light is illuminated. this a major safety defect. fall 2013. 2) the rear window defroster stopped working last fall 2013. i had to pay for total repair as it was not covered under warranty. they said it was a wiring issue. impala's have been known to have issue. oct 2013. 3) the gas pedal fell off while i was driving. dealer said they never experienced anything like that before, but would have to replace the entire assembly. not covered under warranty, therefore, entire cost was mine. safety issue. sept 2013 4) the evap vent valve and solenoid had to be replaced. system leak pressurized evap would not hold. apr 2012 other issues have been reported/repaired, however, do not have paperwork at time of this complaint. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the check engine and stability control warning lights illuminated. the contact mentioned that the vehicle hesitated to accelerate. the contact would have to restart the vehicle in order for it to resume normal operation. in addition, the air bag warning light would illuminate sporadically. the vehicle had not been diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 40,000. updated 3/12/15*cn updated 03/26/15.*jb

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag warning light was illuminated. also, the contact mentioned that the vehicle was repaired under nhtsa campaign number: 14v355000 (electrical system). however, the remedy failed to repair the ignition switch which was malfunctioning. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 34,000.

I have not been in any accidents but the service airbag lights started staying on. when i am operating the vehicle, sometimes the light will turn off and sometimes it does not. in addition, i have had instances where multiple lights will come on and the engine's power is reduced by 50% according to the indicator. i have taken the car to the dealership and had the lights "reset". but this latest problem with the airbags has me rattled. i really do not feel that i should have to pay $1500 or more to get new airbags when the car has not been in an accident and i cannot afford a new car. *tr

Tl* the contact owns a 2010 chevrolet impala. the contact stated that the air bag warning light illuminated. the vehicle was taken to an independent mechanic where it was diagnosed that the pretensioner failed, which could cause the air bag not to deploy. the vehicle was not repaired. the manufacturer stated that the vin was not included in the recall for the defective component. the nhtsa campaign number was unknown. the approximate failure mileage was 3,000.

Tl* the contact owns a 2010 chevrolet impala. when occupying the passenger front seat, the air bag warning light illuminates on the instrument control panel. the technicians at the dealer were not able to identify the cause of the failure. the manufacturer took a report. the manufacturer will send a district supervisor to the dealer to further investigate the failure. the failure mileage was 500. the current mileage was 2,500.