Problems with 2004 Chevrolet Impala ELECTRICAL SYSTEM

Tl* the contact owns a 2004 chevrolet impala. after turning the key into the ignition switch, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. the failure occurred several times. the vehicle was taken to dealer. the technician recommended the sensor light needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle was serviced under nhtsa campaign number: 14v400000 (electrical system); however, one of the keys was not repaired. the contact mentioned that when the spare key was used the security light illuminated on the instrument panel. the dealer and manufacturer were made aware of the failure. the vehicle was not repaired. the failure mileage was 83,817. updated 5/5/15*cn updated 9/16/2015 *js

Driving down the road with my high beams on, my headlights went out completely. my low beams work ok but if i use high beams they randomly go out. this is the second gm vehicle i have had with this problem. the mechanic at the gm dealership said 4 of his 6 family members have had same problem. a former co-worker had same problem. i contacted gm and was told my car was to old for them to fix it... *tr

Tl* the contact owns a 2004 chevrolet impala. the contact received a notification for recall nhtsa campaign number: 14v400000 (electrical system). however, the parts needed were not available. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified of the problem and they stated that the parts were supposed to become available in a couple of weeks. the contact had not experienced a failure.

I haven't been physically hurt because of this ignition switch re-call but it has made me displaced for days on end because the car wouldn't start. i've missed work on more than one occasion and then i'm being told by gm that the part isn't built, there isn't enough to go around, it's like what are we as gm owners suppose to do until the part and then wait to see for the chevy house to call to replace the part. why should i have to be displaced and disheveled but i won't be compensated unless i'm hurt? this makes no sense i didn't ask for my car to have issues of this sort but yet i'm missing time off of work because the work won't crank. what can be done about my issue even though i'm not physically hurt? *tr

Tl* the contact owns a 2003 chevrolet impala. the contact received a notification for nhtsa campaign number: 14v400000 (electrical system). the contact stated the dealer refused to perform the recall repairs due to the contact not having the original keys. the contact stated the vehicle was purchased from a dealer and the original keys was never provided. the manufacturer was notified of the issue. the contact had not experienced a failure.

2004 chevrolet impala. consumer states vehicle has died several times while driving. *tgw the consumer stated on one occasion, he went through some constructions, knocked the side mirror off, and cracked a window. the vehicle also received scratches and dents. *jb

Tl* the contact owns a 2004 chevrolet impala. the contact received notification of nhtsa campaign number: 14v400000 (electrical system). the dealer stated that the part needed to repair the vehicle was unavailable. the manufacturer was notified. the contact had not experienced a failure.

Dear gm, my name is [xxx] and i have come so close to having a accident in my car it have cut off twice while i was driving to work . by the grace of god i leave for work at 3:00 in the morning. so when it cut off on the high way their were no traffic. but it then cut off again while i was making a turn , and thank god again that the driver in front of me that was backing up was quick to stop because i could n"t move. so could you please fix this problem. i have been calling to get this problem fix and no one from your company get on the phone they have me waiting over an hour then makes a ring sound out of nowhere. please contact me at [xxx] i am scared for my life in this car, it is my only means to work so i got"s to drive it . please call asp thank you -my address is [xxx] vin[xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2008 chevrolet impala. the contact received notification of nhtsa campaign number 14v355000 (electrical system). the part that was needed to remedy the recall was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Pursuant to the letter i got in regard to recall 14350, i contacted the dealer where i bought my car, jim butler chevrolet. i got an email back from them saying the only recall they show on my car is 13036, and they will only schedule me for that service. i verified the vin on your website, and 14350 is indeed correct. note that i have contacted this dealer repeatedly over the past two to three years, because my car won't start after i shut it off when it isn't in park. it's left me stranded more than 20 times (which is dangerous in itself, plus i had to call for road service, which isn't free), and the service manager has so far refused to take any action and in fact did not even return my many phonecalls about it. now they can't even get the safety recall number straight (until i let them know i'd be contacting you, suddenly, it is the right number). this is why people are dying: dealers ignore reported problems because it costs gm money; they stonewall you until you die in a crash or die standing by your car waiting for the tenth tow. thanks to gm, i am done buying american cars. please investigate this common impala non-starting issue (search online: it's not the starter, and i've already paid to replace the ignition, but they still won't give me my key codes). *tr

Tl* the contact owns a 2004 chevrolet impala. while driving 35 mph, the transmission failed to shift into gear without warning. the vehicle was taken to an independent mechanic who stated that the ignition switch needed to be replaced. the vehicle was repaired and the manufacturer was notified. the failure mileage was 132,000.

2004 chevrolet impala. consumer writes in regards to gm recall #14350 reimbursement. * ld the ignition lock cylinder was replaced, prior to receiving the recall notice. *jb

When i started my car friday after getting gas, the security light came on. when i was finally somewhere safe, i shut the car off and restarted it. it started just fine and the light did not come back on. today (sunday) i left work and drove 4 miles to get my daughters check from her work. i left the car running while i ran in and grabbed the check. the moment i got back into the car i noticed the security light was back on. when i got home i shut the car off and restarted it. it started just fine and the security light did not come back on. *tr

Chevrolet. consumer is writing in regards to ignition switch.* ld the consumer experienced problems with the ignition switch. however, the dealer informed her, the vehicle identification number, was not included in the recall. the consumer had the ignition switch replaced, at a cost of $ 338.94. *jb

Tl* the contact owned a 2004 chevrolet impala. the contact stated that while driving at 55 mph, the vehicle veered to the right and traveled into a ditch. as a result, the vehicle rolled over and the air bags did not deploy. a police report was filed and there were no injuries reported. in addition, the contact stated that the vehicle failed to start after several attempts. the contact received nhtsa campaign number 14v00000 (electrical system) and believed the failure was related to the recall. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 105,000.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 45 mph, the vehicle stalled without warning. the contact was able to restart the vehicle, but the failure recurred on numerous occasions. an independent mechanic stated that the ignition switch needed to be replaced. the vehicle was included in nhtsa campaign number: 14v400000 (electrical system). the manufacturer was not notified. the failure mileage was unavailable.

Now car was pulled into drive, has windows down, and will not start, key does not turn but half of lighting works , we are having bad storms an with a 5 year old child to transport, cant move the car and has another one blocked in has set for 4 days no way to get the key to turn am able to open door was told it needed ignition switch but cant be put in because car key will not turn so car cannot be put on acc, had to transfer insurance to another vehicle that we are trying to get rid of i cannot take the car anywhere and very devastated , have to tell people when they ask it was a junker going to try to fix, ha ha junker but mr fix it i am a disabled 68 yesr oldto have it draped in plastic and i live in a very up dated community where there is lots of traffic cannot afford to keep driving the van, license and title up in two days i am disabled and we have a child to pick up and return after visitation i need an answer right away ordered the stupid ignition switch and paid for it and now it cant be installed because the key will not turn says it has to be set on acc . cant do that, cant push it because it wont move owned this car less than a month tax license, title and insurance lots of money i don't have they need to get this car fixed asap or i will have to have a loaner car, to pick up my daughter social security is not enough to live on and i don't have the money paid it all out for what i was told was a good car and it was cheaper on gas bought from an insurance man, please i cant wait i do not have money to drive around in some one else's vehicle help help help pleeeeeeeeeeeeeeaze urgent help needed 3. personal information *js

Often my 2004 chevy impala will not start on the initial try. i have to wait several minutes with the ignition on for the system to reset. this is a widely known issue and chevrolet should own up to the mistake and fix the problem. *tr

Tl* the contact owns a 2004 chevrolet impala. after inserting the key into the ignition switch to turn the vehicle on, the vehicle failed to start until minutes later and the security alarm warning indicator illuminated. the failure occurred several times. the vehicle was taken to dealer. the technician diagnosed that the sensor light needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.

Brakes making loud noise, had front brake pads put on and now back brakes making loud noises car all of sudden didnt want to stop, now car was pulled into drive, has windows down, and will not start, key does not turn but half of lighting works , we are having bad storms an with a 5 year old child to transport, cant move the car and has another one blocked in has set for 4 days no way to get the key to turn am able to open door was told it needed iginition switch but cant be put in because car key will not turn so car cannot be put on acc, had to transfer insurance to another vehicle that we are trying to get rid of i cannot take the car anywhere and very devastated , have to tell people when they ask it was a junker gonna try to fix, ha ha junker but mr fix it i am a disabled 68 yesr oldto have it draped in plastic and i live in a very up dated community where there is lots of traffic cannot afford to keep driving the van, licence and title up in two days i am disabled and we have a child to pick up and return fter visitation i need an answer right away ordered the stupid iginition switch and paid for it and now it cant be installed because the key will not turn says it has to be set on acc . cant do that, cant push it because it wont move owned this car less than a month tax license, title and insurance lots of money i dont have they need to get this car fixed asap or i will have to have a loaner car, to pick up my daughter social security is not enough to live on and i dont have the money paid it all out for what i was told was a good car and it was cheaper on gas bought from an insurance man, please i cant wait i do not have money to drive around in some one else's vehicele help help help pleeeeeeeeeeeeeeaze urgent help needed. *js

I was out running errands. i turn on my left turn signals and it was not working. i depressed my hazard switch, and turned it off and turned my left turn signals again and it started working. i have been having this problem off and on since the beginning of july,2014. i have read numerous complaints about this same issue. this is a safety issue that gm needs to address today! *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that while driving at 40 mph, the vehicle stalled without warning. the vehicle was able to restart after multiple attempts. the failure recurred intermittently. the vehicle was taken to an independent mechanic where the ignition switch was replaced but the failure recurred. the vehicle was not repaired. the contact stated that the vehicle was previously repaired under the nhtsa campaign number: 14v400000 (electrical system). the manufacturer was notified of the failure. the failure mileage was 150,000.

Tl* the contact owns a 2004 chevrolet impala. while driving approximately 5 mph, the vehicle stalled and multiple warning indicators illuminated on the instrument panel. the contact was able to restart the vehicle after several attempts, but the failure recurred. an independent mechanic stated that the ignition switch was the cause of the failure. the manufacturer stated that the vin was excluded from nhtsa campaign number: 14v400000 (electrical system). the vehicle was not repaired. the approximate failure mileage was 150,000.

I have had issues with lights for the past 6 months. first started out where if i had my bright lights on every now and again all my lights would go off while driving. the bright lights wouldn't stay on so had to hold to keep them on. then it came a period of time where all my lights would not work. on friday, june 27th 2014, i was at work and happened to look out the window and noticed my lights were on. went outside to see if car was dead. when i got in the car i could see that my steering column was smoking (on fire) coming from the turn signal switch. the bright lights had stuck to on somehow and this is why i could see that my llights were on. i unhooked the battery and the smoking stopped. when i went to hook battery back up there wasn't any more smoking but my windshield wipers were going as fast as they could and i couldn't switch or do anything to make them stop. the hazards or all my lights were blinking on/off repeatedly. nothing i could do to stop. as of now i'm driving without any fuse to the wipers and the lights work during the daytime but will not work at all after dark. i've been told the part that is needed to replace this is a multi-functional switch. however, this is going to cost $800 to replace. many complaints out there about the same thing happening to same year/make/model car and no recall?? *js

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the speedometer and tachometer gauge failed to read the accurate reading levels. the contact mentioned that the gauges sporadically increased and decreased. the failure was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 45,000.

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the key was not able to turn in order to start the vehicle. the failure occurred on several occasions. the vehicle was taken to a dealer, who diagnosed that the ignition switch needed to be replaced. the vin was included in nhtsa campaign number: 14v400000 (electrical system) but the part was not available. the vehicle was not repaired. the failure mileage was not available.

I leased the car 5/10/2014 and i had seven occasions where the car simply wouldn't start and the check engine light came on over night on its own which caused the battery to die. *tr

The key does not turn in the ignition. i have switched keys and it still does not work. i've tried pressing the break and turning the steering wheel at the same time as turning the key. i have to try to keep turning the key until it finally decides to turn. there has been no mistreatment of the ignition at all. *tr

2004 chevrolet impala keys and ignition switch. *mw the consumer stated the repairs were done on october 13, 2014. however, she did not believe the recall adequately addressed the problem she experienced with the ignition. on may 7, 2014, she was unable to start the vehicle, because the security light malfunctioned and locked the ignition. the ignition cylinder was replaced at a cost of $ 525.21. *jb updated 12/10/14. *jb

2004 chervrolet imala. consumer is requesting reimbursement for repairs made to the ignition. *kl the consumer stated the vehicle stalled, while driving. a local repair shop replaced the ignition switch. *jb

On the night of april 24, 2014 at approximately 10:30 pm i had just got off work and went to start my car and it would not start i got a message displayed on the control panel which says security after sitting about 30 minutes in the rain and cold it started up then i got home and turn it off then tried to turn it back on and it would not start it show security on the dashboard i have reviewed a couple sites on the internet and a lot of people having this problem with chevrolet impala's from 2000 to 2004 i think that's a big concern being a electric problem because you can be in the middle-of-the-road and a car just cuts off and will not start back up. *tr

I was driving on the highway thinking i was doing 80 mph and traffic was passing me. when i exited the highway and came to a stop my speedometer still said i was doing 30 mph. from that point on it went haywire. when i am at a stop it now says i am doing 60 mph and when i start to move forward it jumps to 120 mph. i have no idea how fast i am going. i have read hundreds of complaints for the same thing. the cost to repair is close to $500.00. this is obviously a safety issue and is a widespread problem. should be a recall. *tr

I have been having a problem with the fact that my 2004 chevrolet impala has a habit of not wanting to start, and also the fact that at any time the car is running, i can pull the key from the ignition and the car continues running. i would like these problems taken care of a.s.a.p. please find a way to fix these problems soon. my job depends on my car being reliable. *tt

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the key was hard to turn in the ignition. the vehicle failed to accelerate when the accelerator pedal was depressed. the vehicle was not taken to a dealer for diagnostic testing. the manufacturer was not notified of the failure. the approximate failure mileage was 182,373.

I'm experiencing the same affects as the newer models and it has been a problem now for the 1 and a half years i've owned this vechicle. i want this problem fixed. *js

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle failed to start intermittently. the vehicle was taken to a dealer. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 03/30/15*lj updated 9/26/2017*cn

I went out to start my impala to get ready for work. unlock my doors as i normally do, and proceed to start the car. it is the chevy key that comes with the car. anyway, i turn the key and nothing, all i get on my dash is the flashing security light. so i went back inside and done some research while on the phone with my supervisor letting him know that i was going to be late. turns out, this is a common problem with the impala of my body style, the ignition switch or the pass lock module. very inconvenient, this is the 5th or 6th time this has happened, really hurts when you have kids with you and its hot or cold outside. this issue needs to be looked into! *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the ignition key failed to turn in any direction after numerous attempts. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 100,000.

Tl* the contact owns a 2004 chevrolet impala. while driving at approximately 55 mph, the fuel gauge failed to provide the accurate reading level and the speedometer did not display the correct speed. the vehicle was taken to a dealer where it was diagnosed that the fuel gauge and the speedometer needed to be repaired. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 60,000.

first of all my security light flashed on and off several months before, and then it stayed on right before these times my car would not start. i was out of town at the hospital.went to start my impala and it wouldn't start. i had to wait 20 minutes and it started up and ran perfect. got home ,shut the car off ,went back out to go to the store and it wouldn't start again.waited 10 minutes ,still would not work.waited another 15 minutes ,car started. went to the store. came out of the store started right up. went home shut the car off ,next morning had my husband try and start the car.it started right up . so i thought everythings ok . got in my car to go to the doctor would not start. waited 30 minutes started. that's were i'm at now . i was told while im driving my car it might shut down and cause me to wreck , it has something to do with the security passlock system.i've read a lot about other 2004 chevy impalas doing this also.should'nt gm do a recall before someone gets killed. *tr

Unsure if my 04 impala is affected in the takata recall because i haven't received notice.have recently had extensive repairs completed by a certified mechanic. and the abs, trac, check and brake lights won't go off. the security light continues to come on and disables the car not allowing it to start. causing me the be stranded unannounced and at any random time. steering wheel tightens and loosens at random times. after researching past recalls before my ownership i am unsure if my car has had the recall issues addressed. my car has some type of manufacturer computer glitch but gmc doesn't want to own up to it. and i've kept all receipts on repairs i've covered. these issues have been on going since the estimated date entered below.

I own a 2004 chevrolet impala an in february while driving up tha high way my keys just like popped out of the ignition my car lost power and i hit the guard rail at 60 mph my air bags didn't come out. me n my girlfriend was in the car . on july 1st i find out there's a recall on my car i tried contacting a few chevrolet dealership companies near me an i've been denied any car repairs. *tr

My mechanic has been doing a lot of work on this car for the past month trying to figure out why my car completely powers off if i am driving on the road. after taking the diagnostic test again for the 3rd time it says we need two 02 sensors replaced and a new mass airflow sensor. once we turned the key into the ignition the car began to smoke and burst into flames we pulled the keys out of the ignition and the fire department arrived and tried to put the fire out but gas leaked out and made a huge fire. the car tried to start up and we did not have the keys in the car the fire department had to cut my car battery out because it would not go out. fortunately my fiance' and i made it out of the car alive. with all of the money i have been putting into this car to have it fixed and it catches on fire this makes me not want to ever purchase another chevy car in my life and i am only 22 years old. *tr

Tl* the contact owns a 2004 chevrolet impala. the contact stated that the vehicle would shake vigorously when the brakes were applied. the failure occurred while driving various speeds. the dealer replaced all four brakes, rotors, and tires and performed an alignment; however, the failure recurred. in addition, the vehicle would fail to restart when turned off for thirty minutes or longer. the starter was replaced twice, but this did not remedy the failure. the vehicle was not repaired and the manufacturer was not notified. the approximate failure mileage was 161,000.

The key switch is bad some times after it is started all dash is not working and security system is locked and you have to shut it down some times more then once have been told the key switch is bad i ask someone at g.m. if they could send me the switch but told me i had to take it to a shop did that and all that was done is put a piece of something in the key that did not help that the switch is bad is there any one that can help or just send me a switch i can put it in. *tr

Tl* the contact owns a 2004 chevrolet impala. two years ago, the contact noticed that the instrument panel lights dimmed without warning. two days later, the contact smelled a burning odor and the vehicle lost power. the vehicle was taken to the dealer where it was diagnosed that the vehicle needed a tune up. the failure recurred. the contact stated that the vehicle was never the same after the tune up. the manufacturer was not made aware of the failure. the failure mileage was 128,000. the contact received notification of nhtsa campaign numbers: 14v400000 (electrical system) and 15v201000 (engine and engine cooling). the failure mileage was 128,000. parts distribution disconnect. vin tool confirms parts not available.

The entire instrument cluster gauge stopped working, there is no telling what the speedometer or tachometer is. *tr

2004 chevrolet impala dealer has not received part for recall *cn the consumer stated in december 2013, he began to experience a problem while driving on the interstate at 65 mph. the vehicle would lose power, including the speedometer dropping to zero. a local repair shop inspected the vehicle, and informed the consumer, the speedometer in the cluster had apparently gone bad. the cluster was replaced. however, the problem happened again. the consumer went to another shop and they stated the speed control sensor was not functioning properly. the part was replaced and the problem did not return. *jb

As i am driving my car today in a 25 mph zone, i realize that my speedometer displays the speed of 105. after reading through several forums today i am shocked at the number of people who have the same problem on a 2004 impala. my car has 40,000 miles on it and is in excellent condition. i can't believe that now i have to pay around $600 to have something fixed that clearly should be a recall. are you kidding me? how many complaints/problems with the same parts justifies a recall? come on gm, get your act together!!! *tr