Problems with 2014 Cadillac SRX EXTERIOR LIGHTING

Tl* the contact owns a 2014 cadillac srx. the contact stated that the low beam exterior head lamps failed to illuminate. the failure occurred without warning. autonation cadillac west palm beach (2101 45th st, west palm beach, fl) was contacted and recommended that the low beam head lamp assembly needed to be replaced. the manufacturer was not notified. the failure mileage was approximately 56,000.

Headlignts are so dim on my vehicle, which is dangerous when driving at night. i have to use my bright lights. i have gone to the actual cadillac sewell dealership, they agreed with me that the lights on both headlights are way too dim. i asked them to place a brighter lightbulb, but they said they would be unable to do that since it's an electrical issue with the entire light fixture. they said it was common with this make and model, and replacing the entire light fixture was $1500 per headlight, making $3000 to make headlights safe for night driving. it appears this is a manufacturing issue, they are trying to make the consumer pay for for a problem not caused by the consumer. they mentioned they have been seeing this issue with many of my car and make.

My vehicle's headlights are extremely dim, to the point that it is unsafe to drive at night. if i do have to drive when it is dark, i must use my bright high beams in order to see. this has been occurring since i first purchased the vehicle, but is progressively getting worse.

Head lights are extremely dim making the vehicle dangerous while driving at night. currently, we cannot use the vehicle for long trips at night. the lights were fine when the vehicle was purchase new. the lights got worse as the years went by.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the headlights on the vehicle were extremely dim, which made the vehicle difficult to drive at night. the contact changed the headlight bulbs, but that did not repair the failure. the dealer was not contacted. the manufacturer was contacted and did not assist. the vehicle was not diagnosed or repaired. the failure mileage was 75,000.

Tl* the contact owns a 2014 cadillac srx. the contact stated that the headlights failed to project adequate light while driving. additionally, the high beam headlights were used for driving. there were no warning lights illuminated. the vehicle was taken to the local dealer hertrich chevrolet of salisbury (2531 n salisbury blvd, salisbury, md 21801 (443) 856-4025) where it was diagnosed that the settings needed to be reset and brighter bulbs were installed. the vehicle was repaired however, the failure recurred. the manufacturer was contacted and referred the contact to nhtsa. the failure mileage was 94,148.

Low beam headlights are so dim that they are an accident in waiting. they do not project far enough to avoid "over driving" them. dealer says they are adjusted to spec. pedestrians are at risk as is the risk of hitting wildlife. in ambient light, cannot tell the lights are even on! have installed brighter bulbs to no avail. this problem is inherent in the cadillac and needs to be addressed at the nhtsa. problem noted all over the web.

The low beams on our srx are unsafe. went to our dealer and was advised there is no gm fix available to our car except to buy bulbs from after market source and they did not recommend that solution. the head lights on our car are unsafe. not enough light on road to drive safely. this is particularly true for us older drivers. seems gm would put good headlights high on their engineering requirement list. they did not do so with the srx. this must be corrected before someone is hurts or killed.

Head lights do not work properly when on dim> this has been a problem for some time and carmargo cadalic wants to charge me to tell me they don't work. hmmmmm i know they don't work.

Extremely dim low beam headlights. took vehicle to dealer, they consulted with gm. gm reported they recommended changing the low beams, but it might not correct the program. headlights were replace, did not improve situation. attempted repair amounted to $255.00

Headlights, low beam lights do not put enough light out to see the road,impossible to drive at night if it's raining. i've put new bulb's in and still has not help.

Low beam lighting is extremely dangerous! the low beams are on but appear to be nothing more than running light. this is a known problem and gm needs to fix it before someone dies!

Tl* the contact owns a 2014 cadillac srx. the contact stated that she was unable to see the road when the headlights were illuminated. the contact had to activate the high beams in order to see the road at night. there were no warning indicators illuminated before or after the failure. the vehicle was not diagnosed. the vehicle was taken to williamson cadillac (7815 sw 104th st, miami, fl) where the headlights were replaced, but the failure recurred. the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 67,000. *tt consumer stated, again the lights were replaced and gm cut the cost to $915.31 updated 8/23/18*jb

Tl* the contact owns a 2014 cadillac srx. while driving various speeds, the lights were too dim especially at night. the vehicle was taken to a local dealer (laffen automotive, 995 w. columbia avenue, battle creek, mi 49015) and advised the contact not to make any changes to the vehicle due to the warranty. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and a complaint was filed. the failure mileage was approximately 15,000. *bf consumer stated cadillac authorized sunset cadillac dealership to replace the headlights at no charge. there is a signicant improvement in the headlights. updated 7/27/18*jb

3 years ago i complained to holman cadillac about moisture in head light assembly which cause dim lighting on driver's side head light setting off error messages and the lens started to crack and to help resolve the issue, i tape the lens. gm refused repair under bumper to bumper warranty and the dealership told me i would have to pay $1,600.00 for the replacement.

Night driving is very dangerous for me. i have to drive with my high beam lights on. the low beam lights are so dim they do not give safe vision. since we have had the car,2014, we always felt the lights were too dim. at the time the dealer said there really wasn't any real solution for the problem. if they replaced them the same thing would occur. i should have had my concerns authenticated in writing, but didn't. i have contacted gm and am waiting for a response. the last time i talked to them they said they had no recall issues due to the lights. i asked them to reopen the file on 12/26/19. i am waiting to hear from them. they will contact me again on 12/30/19. my vehicle has this problem all the time.the poor visibility is a constant no matter where i drive. it is especially difficult with on coming traffic, since i have to turn off my high beam as not to create a problem for on coming traffic. i have avoided using my car at night as it is such a safety issue for me and the on coming traffic. thank you for any help or insight you may have.

The low beam headlights on this car are horrible, i have a very hard time seeing at night due to the lack of light from the headlights. i avoid driving this car at night due to the difficulty in seeing due to the lights. i can see fine with my other car. sometimes i am forced to use my high beams when i should use my low beams due to not being able to see. it is such a hazard and safety issue, i can't believe this car is a cadillac. i have not had an injury or damage yet.

I am only guessing the year because it is not my vehicle. i want to alert the nhtsb to what i consider a safety defect in this vehicle. the rear brake lights are excessively bright to the point of affecting the vision of someone following this vehicle. last night i was following one of these in a line of cars and the brake lights were so bright it affected my ability to see the road. since this is an suv of sorts, it was made worse by the high mounting of not only the normal lights but the center brake light. i can understand the need to have brake lights visible and certainly on a foggy night they would be useful, but for normal clear driving like last night they are too bright and can lead to an accident as the brightness affects the vision of the person following the vehicle. as i mentioned, i do not know the year and didn't think to get the license number but the 2 markings were "srx" and either "315" or more likely "3.5". even with my high beam headlights which were needed to counteract the effect of the high brightness brake lights it was difficult to make out the 3.5. *tr

Tl* the contact owns a 2014 cadillac srx. the contact stated that while driving at night with the low beam headlights activated, the lights were very dim making and causing the contact difficulty in seeing past 50 feet in front of the vehicle. the vehicle was taken to the dealer however, the failure could not be diagnosed. the manufacturer was not notified of the issue. the vin was not available. the failure mileage was 200.

Vehicle driving headlights provide extremely low level of road illumination which is extremely dangerous such that it is necessary to switch to high beam in order to illuminate the road sufficiently to drive safely! cadillac dealership states that the lighting level is acceptable. as you know, driving with high beams can be dangerous as well when on local roads and neighborhoods in order to see the road safely.

Headlights are not bright enough to see at night. need to use high beams in order to see the road at night. can't see peripheral vision. can only see straight ahead with minimal distance. this is a major issue and i try to avoid driving at night at all cost. this issue needs to be rectified by cadillac immediately so no one gets injured.

Headlights while on low beam i can not see. the headlines are not bright enough. i can barley see over the hood. it is the same weather i am in motion or not also weather it on the highway city or etc. it does not matter