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Problems with 2012 Cadillac SRX EXTERIOR LIGHTING

On average, the 2012 Cadillac SRX starts to “feel” problems with the EXTERIOR LIGHTING and its various aspects after 75 626 miles.

Components Affected by EXTERIOR LIGHTING Issues

We have classified the 135 complaints from 2012 Cadillac SRX about EXTERIOR LIGHTING into the following categories.

HEADLIGHTS 3 TAIL LIGHTS 1

Recently reported EXTERIOR LIGHTING problems on 2012 Cadillac SRX

You cannot see to drive at night with the low beams on. they are very very dim and are an extreme safety hazard.

My wife and i were returning home from an patriotic concert when we loss the headlight on the drivers side of the vehicle and the check left low beam headlight warning displayed in the driver's information display. when we got home i noticed the driver's side headlight assembly had moisture in it and the light was not functioning. i took the vehicle to the deal for repairs. i was told the light needed to be replaced and that i may want to replace the light assembly because moisture in the light assembly is a known issue and the light could fail again if the assembly isn't replaced. i asked if the problem was a know issue; the service manager say it happens every so often. i told her to order the light assembly. when i got home i googled the problem. it appears this is a known problem on the srx that goes back to 2010 srxs. i believe this is a safety issue due the possibility of losing both heads in an inopportune time and cadillac should address the issue immediately. 95 problems reported; no deaths yet.

Headlight dim mode is as if the headlights are not even on, it is dangerous if not impossible to drive at night and especially dangerous in the rain at night.also front end suspension in cold weather or when turning to the right causes tire to rub on the fender well. it has done this since i drove it off the car lot. am aware of service bulletin, but there is no fix for this either, as there is no adjustment for the camber. very disappointed in cadillac and gms obvious greed instead of its safety concerns. sad! how many people will die before this is admitted by gm and actually addressed and resolved.

2012 cadillac srx hid headlights have seemed to burn out with no firther issues. on high beam the lights are fine but on regular beam at night i cannot see ahead of me recently and it is a major safety issue and cadillac somesnt seem to believe this is a defect issue but something that happens. however it is my understanding after speaking with other certified mechanics that hid's do not just burn out so there has to be other issues that may need to be addressed by the maker. also at interims after i try to accelerate, the vehicle will stall which causes me to have to remove my foot from the gas and try again. after bringing this to the dealers attention i was told it was because of the computer trying to keep up and this is what may create this issue which is definitely potentially life threatening and definitely needs to be addressed

Vehicle low beam/daytime running lights illumination does not allow you to see the road at night making it a severe safety hazard.

Low beam headlamps are disfunctional. they are so dim, you cannot drive the vehicle at night without the aide of the high beam headlamps.

The low beam headlights are so dim that at night when on you cannot see the road or anything in front of the car.

The headlights are so dim i'm unable to drive my car at night. there is practically no dim headlights. when i drive at night i must have the lights on bright. i live in a area with a very heavy population of deer, on two occasions i have very narrowly missed the deer running out in front of my car. i had the headlights replaced and it has not helped. they told me there was condensation in the light assembly causing the problem. all the reports i have read say the problems still exist after the assembly is replaced because they use the same defective assembly. there should be a recall for this problem, it is very dangerous and someone is going to be killed if something is not done. if they don't replace and correct this very bad problem i will never invest in another cadillac.

Tl* the contact owns a 2012 cadillac srx. while driving various speeds at night, it became very difficult to see with the low beam headlights. the vehicle was taken to a dealer for a state safety inspection. the dealer stated that the headlights were functioning normally. the manufacturer was made aware of the failure and advised the contact to go back to the original dealer. the dealer did not inspect the vehicle, but stated that the contact would have to pay to repair the entire headlight system. the approximate failure mileage was 70,000. ..updated 06/14/17 *bf *as

Tl* the contact owns a 2012 cadillac srx. while operating the vehicle with the low beam headlights activated, the illumination was very dim and created a severe visibility hazard to the driver. the vehicle was taken to the local dealer (southern chevrolet in alexandria, la) who was unable to identify a failure, but the passenger side headlight was replaced. the contacted stated that the failure continued to exist and became progressively worse over time. the manufacturer was notified and did not assist. the failure mileage was 20,000.

After driving my car without any issues for 3 years, the low beams became increasingly dim. i had replaced them numerous times, taken it to numerous cadillac garages/ dealers, replaced the battery etc, with no solution. i researched that the 2010 model srxs were recalled due to headlights. i am still currently having issues with cadillac telling me "this is normal for an srx"

Headlights on regular setting are horrible and almost no visibility is provided. must be used on high beam to have safe driving visibility, but this is risky to oncoming traffic and my safety.

Vehicle has extremely poor low beam headlights despite replacing with new bulbs. the car is impossible to drive at night time.

Headlights, especially the left, tend to have leaks which causes condensation which leads to bulb failure. warning reads "check left lower bulb" anytime after rain..

Approximately 3 years ago i spoke with my cadillac dealer regarding the head lights. they checked the car and said they were fine. the lights are so dim at night that it appears you do no have lights on. the dealer recommended putting led lights in, that did not help. i replaced the original bulbs and that also did not help. the lights are so dim at night that i have to use the high beams to drive at night. it is impossible to see the road or side of the road when driving on a road with no marked lines. this is a huge safety issue!! again today i spoke with the dealer, and they still have no resolution to the problem.

Low beam headlights very dim and getting worse, replaced bulbs and improved for short time. very unsafe to drive at night. cadillac dealers will only fix if i pay for parts and labor approx. $1,700.00 gm should be made to fix this problem.

Headlights low beam headlight is very poor. very difficult to see and is very dangerous.

Headlight assembly has moisture in it . can not see to drive at night. talked to gm but they say they can't fixed it. tried changing bulbs but didn't help. vehicle only has 56,000 miles on it. guess it's time to change makes.....for good

Headlights have water in them causing loss of driving visability at night. dealer refuses to replace them under bumper to bumper warranty.

Low beam lighting is very very poor, like not having any lighting at all. very dangerous ! have changed bulbs but no luck. dealer tested and advised they are normal, no way. would like to see them drive it at night. i like the vehicle but feel i'm forced to trade-in, just to dangerous because i often have to drive at night. new vehicle will not be a cadillac !

The headlights are very dim and virtually useless at night. i changed the bulbs with new ones and the problem still persists.

Lowbeam lights are so dim they are not usable. must use high beams to drive at night. dealer adjusted lights and replaced bulbs but did not help. they said entire headlamps assemblies would need to be replaced at extremely high cost

Driving at night is very difficult without turning on bright lights. i have noticed this problem for years but seems to be getting worse. the left headlight may be dimmer than the right.

The low beams on this car are so dim that you are unable to drive the automobile at dark. it is a major safety issue as you cannot see a 100 feet in front of you. i have made numerous inquiries to the dealership. i have been told they were fine. cadillac knows they have an issue but will not make repairs. this is has been an issue since we bought the car in 2015 with 39,000 miles on it.

Both my car's headlight assembly are so dim, that i can no longer drive at night. gm is aware of this problem in 2010-2015 models. a law suit was won in florida, however, the out outcome only repairs cars in florida and california. if gm is going to replace some headlight assemblies then that is admitted guilt and should replace cards in the other 48 states. there is another law suit in detroit, right now. it is not a coincidence that the headlight issue is all over the nation! gm knew of the problems from 2010 to 2015, and did not correct the defect of the sealing gasket, or whatever they call it. consumers should not have to pay for defect that was known about and ignored. if you will look online on various forums and blogs you will see there are a lot of us that have this problem. not being able to drive at night is a major inconvenience, not to mention very dangerous to me as well as everyone else on the road. the light dimming started several years ago, however, just in the last 2 years the problem has gotten to the point i can't drive at night due to the fact it looks like i have my parking lights on when driving.

The cars low beam headlights are so dim you can not see at night. i have replaced bulbs with the brightest on the market with no change in intensity. if the car is driven at night it must be driven with the high beams on at all times (which is another safety issue in itself). there appears to be no fix for this issue outside a total redesign of the lighting system. this is a safety issue!

The low level headlights in this srx have been dim, to the point of being no brighter than the parking lights. this has been an issue since my wife originally purchased the vehicle about 4 years ago, and has gotten progressively worse. we recently refinanced it in my name. we cannot drive at night or in the rain. the issue is due to water and moisture buildup in the headlight. this is a common and known problem with this make/model/year. the replacement cost is expensive and not one that is easily covered.

Low beam headlights are too dim to drive at night. the dealer says there is no complete fix that's just the way it is. tried brighter bulbs no help, the design of the head light assembly is flawed and if you replace them it's only a temporary fix. the only way to see at night is with hi beams on.

Headlights get very dim, to the point that they appear to be turned off. they do not even illuminate the lines on the road. this happens whenever there is any mist or rain, or humidity. very dangerous as i cannot even tell where the lanes of the road are without flashing on my high beams, which oncoming traffic does not appreciate.

The low beam driving lights are very dim. we can barely see the road and would not see a person walking on the side of the road or any type of street sign or information signage. *tr

Dim light always happen when ever driving at night and we must use bright headlights to see. *tr

When driving at night on low or dim you do not have enough light to see anything or anyone and they can not see you we have almost had several wrecks because of this issue i have taken my car to both the dealerships in huntsville tx where we bought it and also the one in conroe tx and both have told me the know about this problem but there is nothing they can do about the problem because there is no recall i know that this is an on going problem that they have know about for several years and that several lawsuits have been filed in state courts in ca and fl

Headlights are so dim i will not drive car at night. tried changing bulbs buy no improvement.

Tl* the contact owns a 2012 cadillac srx. the contact stated that the passenger side headlight received excessive amounts of moisture, causing them to short circuit. the dealer stated that the entire lighting assembly and seals needed to be repaired. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 52,485.

I purchased my vehicle brand new in 2012. within a short while, i noticed how dim the headlights were. it is extremely dangerous/impossible to drive my vehicle at night as these headlights cause little to no visibility. when i called the dealership they said if they were to replace the current headlights they would replaced with the same faulty headlights unfortunately. i was then told by the dealership that my only option is to sell the car. i cannot afford a new car and know that the proper & fair solution would be for cadillac to issue a recall on these headlights and replace them with proper, safe and functioning headlights. thank you.

The low beam headlights are so dim as to not be able to be used after dark. high beams are required to safely drive at night thus blinding oncoming traffic or risking being ticketed. this is discussed in numerous forums. - http://gmauthority.com/blog/topic/dim-low-beam-headlights-on-srx/ https://www.carcomplaints.com/cadillac/srx/2012/lights/low_beams_very_dim.shtml https://www.cadillacforums.com/threads/low-beams-too-dim.920081/

Tl* the contact owns a 2012 cadillac srx. the contact stated that the headlights were extremely dim and impeded the contact's visibility. the dealer was unable to diagnose the failure and no repairs were made to the vehicle. the manufacturer was made aware of the failure. the failure mileage was 3,500.

Tl* the contact owns a 2012 cadillac srx. the contact stated that while driving at 35 mph, the low beam headlights failed. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was unknown. updated 2/9/15*cn

Low beam headlights do not illuminate properly. very difficult to see at night without using high beams.

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