Problems with 2011 Cadillac SRX EXTERIOR LIGHTING

My passenger side headlight always goes out when it rains due to the moisture getting trapped inside

Low beam headlights are very dim, to the point of hardly being able to see the road. i've replaced the bulbs with no help.

In august 2018, i purchased this 2011 cadillac srx. after diving the vehicle at night i noticed how dim the low beam headlights are. it is extremely difficult to see on unlit roads and very dangerous as other drivers have a difficult time seeing me as well. i resorted to using my hi-beams. after these incidents i inspected the headlights and found that both lights have accumulated condensation in the interior. i consulted the owners manual which honestly didn't help much. i have since research this problem on line to find this has been an on going problem since 2010. as a maker of luxury vehicles cadillac should correct this dangerous problem.

I have moisture in my headlight. the ballast and ignitor have friend from the moisture. apparently this is a common fault and gm refuses to do anything. a class action suit needs to be refilled against them for their shoddy workmanship of their headlights.

Headlights are full of moisture and are very dim.

Having issues with the headlight getting condensarion inside, it usally take a few days for this ro dry out.

My 2011 cadillac srx with defective headlights on dim setting. the visibility is very very poor and unsafe to the point of where i can't drive at nite. i replaced the bulbs with the most expensive bulbs that i could buy and did not help at all. i feel that this is unsafe for my family and i to be driving at night. i can't drive at night with my high beams on at night blinding people or getting pulled over by police. the only option at the dealer is to replace the headlight assembly with the exact same headlights that i have now and having to pay for another defective headlight is ridiculous. the vehicle has projection headlight for low beams. projection type is way out dated and why would cadillac use that kind of headlight. i found out the the first nite i drove it i came within inches of hitting a person on a bicycle. if my son hadn't been with me i would have never seen the person. this is definitely a gm screw-up and they should make it right for the consumers and before someone gets hurt or killed which i almost experience with person on bicycle. i should not be limited to only driving my car in the daylight hrs. this is very stressful when you have school activities in the evening hours and trying to hurry to get home before it gets dark. it takes me almost 2 hrs to get to my mother's and now i can't even drive and spend time with her because of these defective headlights. i hope gm fixes this problem and i hope they understand the severity of this. god forbid if something were to happen to me or my family i hope that my family or i would make sure gm was held accountable for the defective headlights. it really disgust me bout cadillac now. cadillac was suppose to a luxury car but now i am limited on when i can drive it.

Headlights are so bad drive can not see unless high beams are on. oncoming drivers can not see the auto at night. this is an accident waiting to happen. was told by cadillac it would be $200 or more to replace the low beam lights. almost collided head on into another car on the taconic parkway could not see where the road was at night

Visibility at night is very dangerous my left headlight had condensation /moisture water in it and it creates a dangerous driving conditions. i have to refrain from driving at night because the light is so dim. i tried to have the dealership replace and they stated that although there have been many complaints it has not been recalled therefore they will not replace at no cost. the cost to replace one headlight is $800.00

Gm headlight complaint: my headlights started clouding a couple years ago, followed by visible condensation inside the headlamp housing. i have noticed significant dimming to the point i need to drive with my bright lights illuminated to safely see - they are so dim that nobody can tell the brights are on! i was told by local cadillac dealer that the entire headlight housing must be replaced because not only is there condensation, it has caused the "reflective silver" inside the housing to dull which does not allow proper or safe reflection of the headlamp. i was advised "sorry, this is not under warranty" and because the entire thing needs to be replaced as it is one who piece, it will cost approximately $1400 for parts - not including labor. how can a 7 year old vehicle have headlight casing failure and "dulling of reflective silver unless the headlamp and headlamp housing is clearly defective from the manufacturer? i cannot afford to replace headlamps that certainly should not require replacement on a 7 year old vehicle. there should be a recall!

Tl* the contact owns a 2011 cadillac srx. while driving at an unknown speed, the headlights failed to illuminate. there were no warning indicators illuminated before or during the failure. the dealer was not contacted about the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 98,000.

Headlites don't light up road at night need to use high beams

Mosture/condensation in passenger headlamp assembly, caused reduced illumination and failure of the lamp and supporting electrical assembly

Moisture continues to enter the headlights causing the bulb to short out and creating dangerous driving condidtions. dealers want $1000 to replace the headlamp assembly

Low beam does not produce enough light to safely drive at night. high beams are fine. have replaced bulb but does not work. very dangerous driving at night

The headlights when on dim are very bad and visibility is next to impossible when driving at night or in bad weather. also to add to the headlight issue the moisture that collect in the lamps are due to a faulty seal by gm and this needs to be fixed

I purchased my 2011 cadillac srx on feb. 3, 2018 and since have had to replaced the entire headlamps assembly 3 yes 3 times within one month of having this car. also had to replace back drivers side hub because the stability light came on after having it only 2 weeks. can not seeing driving at night and gm needs to do a recall on these lights before someone gets killed because of it!!!!

Headlight on low beams are almost worthless. both headlights have filled with moisture over the last year compounding the problem. this is a "premium" automobile then they should treat them as such and repair the problem.

The low beam light visibility has progressively deteriorated to the point where passengers have commented that i'd forgotten to turn on my headlights. there is moisture in the light housing. we've tried to replace the bulbs with led bulbs but visibility didn't improve. we've observed moisture accumulating over several years but were not aware it would effect visibility. i'm entering an exact date only because it's required to progress but i do not have an exact date.

Head light fixture has moister in it. not sure why. covers almost half of the fixture. the only way to clean the inside is to take the entire front bumper off of the car. not an easy task and i'm definitely not a mechanic. also low beams are very very dim. can't see much at night without high beams on. could be caused by the moister. not in motion. just over time. hard to believe it would have went bad. i have saw multiple threads about this same problem. a vehicle flaw is what i would call it.

Vehicle headlights dim

Moisture in headlight assemblies due to seal failure

Headlamps have become so dim they are very dangerous and the only way to drive at night is with high beams which is also not safe for other motorist. i do not see any moisture in either headlamp as others have stated. in reading the other numerous complaints this is a situation that needs to be addressed and repaired by the manufacturer for a faulty and dangerous product.

The headlights on this vehicle provides no illumination when set on dim. we have to drive with our brights all the time. absolutely can not see when using the dim setting. it is frightening.. it does not matter if vehicle is moving or sitting still...using the dim headlights provide the same illumination as not using any lights at all.

Visibility is dangerous when headlights are on low beams. it appears as if you are driving with your lights off- major safety hazard- very dangerous!! was almost hit head on because driver did not see my vehicle.

My 2011 srx needs to have the front passenger headlights replaced due to water in it completely out and now the driver side as well is having condensation and water leaking. so i now have to have two headlights replaced. headlight outage was noticed driving home on highway and noticed car is not lighting up the highway properly.

Low beams have been noticeably dimmer over time. high beams a bright. low beams seem dangerous.

Head lights full of water

I have a 2011 srx that has 78,000 miles on it. the headlights are not sealed properly and water leaks into the headlamp assembly. the water has caused the headlights to be so dim that i can barely see at night. it's like driving with flashlights. i took it to the dealer and they wanted $1400 for new lights. i called gm to see if they would assist with this outrageous amount of money for new headlights and they refused any assistance. the said this was a normal maintenance item. i have been driving for 40 years and have never had my headlights leak and have moisture in them, so i disagree that it is a normal maintenance item. when i balked at the $1400 quote, the service department at the dealer suggested that they could drill holes in the outer cover and do a restoration cleanup of the light assembly. i paid $418 for them to do that. just picked it up and there is still water in both lights.

Constant moisture in the headlamps cause serious vision issues when lights are on dim. lighting is obstructed and visual of the road is seriously impaired. the dim lights are not functional with consistent moisture. there is a current lawsuit involving other gm vehicles for this very reason. a recall needs to be issued.

Low beam headlights have dimmed to the point of not feeling safe to drive at night.

The factory low beam headlights on this car pose a safety risk for everyone on the road. you can barely see anything on the road with the low beam headlights on this car. the high beam headlights work perfect, but the low beam headlights are dangerous. i've seen many people that drive this vehicle have the same problem. i believe a recall should be put into place due to this problem originating from the factory.

Dim lighting due to burned out coating. these headlamps were replaced and the problem persists. this noticed when driving at night.

Extreme moisture buildup in both headlight assemblies causing decreased nighttime visibility and additionally causing bulbs to blow out. purchased 2011 srx used in 2017 with 63,000 miles, not aware of the defect at that time. a limited warranty was also purchased for an additional $2700 but was informed after asking the dealership to investigate that defective headlights are not covered. quoted almost $5,000 to replace both. this is highly unsafe as well as unfair to the public, not only the risk of failure potentially causing bodily harm but i do not believe that i should be required to pay an additional $5,000, not including the warranty purchased, to repair a manufacturer's defect.

Headlight assembly developed condesation and light failed

While driving my vehicle on the highway i had a hard time to see the highway & the panel on my dash came on saying my right low beam lamp needed to be checked. i drove home very carefully & parked my car. the next day j brought my car to see about getting the lamp fixed & they told me i needed a whole new light assembly. i've read in the internet that hundreds if not thousands of people are having this same problem in their cadillac srx 2011. i think if that many people are having these problems there should be a recall in this make & model car. it will cost over $1400 to fix it. they said there is condensation/water which caused it to go out its. it sealed correctly

The headlights are both full of moisture and they keep shorting out and don't work allo the time.i called cadillazc dealer and they want $4500.00 to replace them.i can n ot get after market headlights.they have motors in them which move when car turns.i heard that there is a defect in in them an d gm has not said anything about it .not sure if this is gtrue or not but i can't see the price to replace them and im disabled ,retirfed and soun ds like the price is out of this world and feel like they are price gouging!!!! took them apart an d dried them out but moisture came right back in both headlights again.can not see any defects in lights but moisture is still getting in and causing lights not to work.been driving around with fog lights but i no this is not safe and something is wrong for both lights to fill up with moisture.cadillac dealer (hill cadillac in newtown square pa said they are not covered under extended warranty and car only has 50,000 plus miles on it and headlights fill up with moisture and short out.the price to replace them is outragious and heard that still might not correct it????

Tl* the contact owns a 2011 cadillac srx. while driving approximately 65 mph, both front headlights were dimly lit, which made it difficult to see the road and traffic ahead. the vehicle was taken to chevrolet of turnersville (3400 nj-42, turnersville, nj 08012, (856) 516-6100) where it was diagnosed that the parts needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 7,000.

I own a 2011 cadillac srx 66,000 miles, it has been in our family since it was purchased new at camargo cadillac. i took it in today for simple oil change and tire rotation. i was informed by phone that my headlight was out on the driver side, news to me. this car has a catastrophic defect in the headlamps and i am not the only one to experience it. there are numerousreports of this issue online, where condensation builds in headlamp and causes failure. am i not suppose to drive my luxury vehicle in the rain or take it to the car wash? i first experienced this on my passenger side light in late 2015, light failed while driving and the whole headlamp had to be replaced. now a year later we are going through the same issue with the driver side. i assume this will fall on deaf ears as no one wants to do anything to assist with this issue from dealers to gm customer service. 1300.00 fora new headlight assembly for second time on a car 6 years old, unheard of ! i have owned several vehicles at the age of 46, and have never had to have 1 let alone 2 headlight assembly's replaced. gm has an issue and should own up to it ! .what was even more aggravating was the non-chalant attitude at thejeff wyler cadillac dealership and with gmcustomer service, as if this was normal and i was crazy. honestly take a pole of gm employees how many of them /or their family members have had / and would be okay withpaying for 2 headlight assembly's replacements on their 6 year old luxury vehicle ?????

Tl* the contact owns a 2011 cadillac srx. the contact heard a thumping noise coming from the rear of the vehicle. the contact took the vehicle to jba chevrolet dealer where it was diagnosed that the suspension failed and the head lamps were leaking. the suspension and head lamps needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and opened case number: 8/29942455009. the approximate failure mileage was 70,000.

Water intrusion into headlamp caused ballast and bulb to short out.

My headlights are dim and have moisture in them. the vehicle is unsafe to drive at night i cannot see at all using my vehicle when it's dark.

Low beam headlights are very dim and dangerous to drive at night. sunroof leaks water, third brake light out and back up camera stop working.

The passenger side headlight has a lot of condensation in it and restricts the amount of light being put out. the driver side also has moisture but not as much as the passenger. the passenger tail light does not work when the lights are on. no accidents that i am aware of.

Tl* the contact owns a 2011 cadillac srx. the contact stated that the driver's side headlight failed. the headlight bulb was replaced several times by classic cadillac of montgomery (833 eastern bypass, montgomery, al 36117, (334) 625-1813); however, the failure was not corrected. the dealer stated that the driver's side headlight assembly needed to be replaced because it had moisture inside. the manufacturer was contacted. the vehicle was not repaired. the failure mileage was 73,000.

Right headlight fogging and condensation within sealed beam in fog, rain and snow conditions.

Tl* the contact owns a 2011 cadillac srx. while driving various speeds, the headlights dimmed and failed to illuminate. in addition, the headlight assembly retained water. the failure recurred numerous times. the vehicle was taken to the dealer where it was diagnosed that the entire headlight assembly needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 62,000.

11-21-17 after driving in the darkness of winter now i have noticed my headlights both right and left are very dim and har to see the road ahead. my bright lights work well and i use them when no other cars are coming head on. i thought is was my eyesight but started to investigate and saw hundreds of complaints on line. have not seen any recall notices for this dangerous headlight fault. auto headlights are dim when driving.

Tl* the contact owns a 2011 cadillac srx. while driving multiple speeds, both of the headlamps shut off without warning. there were no warning indicators illuminated. the dealer had not repaired the vehicle, but informed the contact that the failure was caused by moisture. the vin was not available. the failure mileage was 35,000.

The left and right headlight assemblies retain moisture or condensation then the lights fail to come on for night time operation causing local law enforcement to pull me over.