Problems with 2010 Cadillac SRX EXTERIOR LIGHTING

Left low beam light warning came on, took it to shop to change bulb, mechanic has changed the bulb, changed the ballast and it still doesnt work, whats the problem with the left light not working? *tr

Tl* the contact owns a 2010 cadillac srx. the contact stated that the passenger side headlight developed moisture inside the headlight assembly, which caused the headlight to burn out. the vehicle was taken to the dealer and was not diagnosed. the vehicle was repaired. the contact stated that the driver side headlight developed moisture. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the approximate failure mileage was 52,124.

I live in maryland owner of a 2010 cadillac srx and my headlights have been fogged up with condensation since i purchased this car in 2014 used. i have not received any type of letter pertaining to the headlight issue. several years back i did write a letter to gm complaining about the problem but it fell upon deaf ears! any suggestions from anyone out there! any and all help would be greatly appreciated. i have been extremely disappointed and frustrated with this whole situation. why are the lawsuits only being handled state by state as opposed to a nationwide problem with these headlights. we need protection from the giant car manufacturers because they are [xxx] all over us all the time when it comes to fixing a very dangerous situation with this headlight problem. you literally can't see the road in front of you!!!!!!!! gm take responsibility for your major defective product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

After a rainy day, i was driving to work in the morning and the alert on my car said to check left low beam. when inspecting, i noticed that it was not turning on. i went to the auto store to check on light bulbs and then confirmed that the fuse's and the light were working perfectly fine. after attempting to set up an appointment with a dealership to check on the light, the car headlamp suddenly started working again. now as of 01/23/2015 another few rainy days and now both of my headlamps are out along with the high beam lights. luckily my fog lights still worked to get me home safely at night. *tr

Passenger headlight (sealed beam) failed to turn on 2 days ago. i assumed it was a bulb, but the dealer identified it as a short due to water and condensation accumulation inside the housing. the light did come back on for a short time while driving to the dealership, but was off again upon arrival. dealer stated the other light would be affected soon as well, based on water inside it too. i have the highest level extended warranty plan (gm major guard), but the sealed beam headlights are excluded from this plan. dealer quoted cost of $1,800 per light, total of $3,600 to repair. this is a design flaw, based on numerous cadillac complaints as well as notes found on nhtsa. in it's current state, the vehicle is not drivable in low visibility conditions or at night because the headlights have failed due to a design flaw. dealer will not repair under warranty, and without repair the vehicle will not even pass a state safety inspection. this is a recall worthy fault which could lead to loss of life if fault occurs in low visibility or night driving, and renders the vehicle unsafe as it will not pass state safety inspection. please force gm to issue recall on this issue. i am currently trying to figure out how to pay almost $4,000 on my $56k vehicle to get it drivable again, when it's under the premiere warranty plan. this policy is unsatisfactory at best. *tr

Car had been turned off and parked for 4 hours. left rear tail light began to smoke and caught fire melting left rear of vehicle within minutes of fire dept being notified. fire was put out by fire department before vehicle would have exploded. *tr

Both headlights quit working, high beams and low beams. started vehicle at night and the vehicle did not have any headlights. *tr

Bought my 2010 cadillac srx used from dealership. brought car back to complain about moisture in headlights. i was told is was normal on a cadillac. dealership said there was no recall and not to worry about it. over time the headlights have become more and more dim to the point of not being able to see at night on my way home. the brights work well bit the dim setting is now too dangerous to drive at night.

Headlights were improperly sealed or poorly sealed allowing water to condensate inside the headlight housing. this creates a safety hazard. water continues to condensate in the housing and then starts pooling. this can lead to getting water in the headlight electrical circuits causing electrical shortages which can ultimately lead to a fire. this is a a very common issue and needs to be resolved instead of pinning it on owners.

The right exterior low beam light was out and the housing unit was full of excessive moisture. on september 2, 2014; bulb replaced; light out again by the end of the month for a week then all of a sudden back on again; then out again and on again; estimated cost of parts were $1,459 plus tax and s.s. now only the running lights on the left and right side are working. now try 1,459 plus tax and s.s.. times 2. this is a design flaw. why so much moisture an electrical lightening unit? the left side does not have a lot of moisture and the light is no longer working. nothing more upsetting than being away from home, its dark and your vehicle headlights will not come on. *js

Tl* the contact owns a 2010 cadillac srx. the contact stated that water entered the interior of the driver side headlight causing it to fail. the contact mentioned that the failure previously occurred on the passenger side headlight. the vehicle was taken to the dealer where it was diagnosed that the assembly needed to be replaced. the manufacturer was notified of the failure. the approximate failure mileage was 40,000.

Tl* the contact owns a 2010 cadillac srx. the contact stated that the headlights failed to function due to water entering the housing unit. the vehicle was taken to the dealer where the failure was confirmed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage and vin was not available.

Tl* the contact owns a 2010 cadillac srx. the contact stated that the passenger side headlight failed to illuminate. the vehicle was taken to the dealer where it was diagnosed that condensation entered into the headlight assembly, which would short out the electricity in the unit. the headlight assembly needed to be replaced. the vehicle was not repaired. the failure occurred on two prior occasions. the manufacturer was not notified of the failure. the failure mileage was 42,000.

Headlight seal fails causing moisture inside lamp fixtures to build up and eventually cause an electrical short in the vehicle. moisture in the lamp fixtures also impairs visibility at night and dusk conditions.

I own a 2010 cadillac srx. the passenger headlamp has accumulated some condensation. as i was reading online this is a known flaw of design for this model (even 2013 models) that gm is aware of. as the holiday approached we traveled out of town. as were were leaving i was told by a family member that might passenger headlamp was inoperable. so my guess was that it was either a safety mechanism that the car will shut the light out to prevent a short or worst a fire. well it was complete opposite. this morning my local cadillac dealership has concluded the the known flaw in the headlamp actually shorted out my buld. now i have received a quote for over $1000++ to replace a flaw in their design. how is this good business? if it is a known issue take care of it right? this is a design flaw, based on numerous cadillac complaints as well as notes found on this very nhtsa website. in it's current state, the vehicle is not drivable in low visibility conditions or at night because the headlights have failed due to a design flaw. dealer will not repair under extended warranty, and without repair the vehicle will not even pass a state safety inspection. this is a recall worthy fault which could lead to loss of life if fault occurs in low visibility or night driving, and renders the vehicle unsafe as it will not pass state safety inspection. please force gm to issue recall on this issue. *js

The headlight has moisture inside of it and will not come on while traveling in the dark. i tried the high beam and it did not respond either. after my vacation i took my vehicle to the dealership in hope of finding out if i needed to change the bulb, but once my entire front end was removed i was told by the dealership that the headlight globe needed to be replaced. i have never been in an accident with my vehicle nor have i received any notification of a defective part for my vehicle. after about a few days the lights came on without any repairs. i have been experiencing the same problem every since the initial black out with my headlights. again i purchased this vehicle from the dealership toyota of hattiesburg march 2013. i have yet to be notified of any information regarding this defect with my headlights. i was told by the dealership that the cost of the repair would cost me out of pocket 2,500. *tr

Tl* the contact owns a 2010 cadillac srx. while driving various speeds at night, the headlights failed to operate correctly and the driver was unable to see the roadway. the contact stated that the low beam lights failed so the high beams had to be activated. while the vehicle was at the dealer for routine service, the sun roof was left open and the interior of the vehicle became wet. the vehicle was left at the dealer for three months with water inside the vehicle. the dealer finally replaced the carpet; however, since retrieving the vehicle from the dealer, it experienced electrical issues and the headlights failed to operate correctly. the vehicle was taken to the dealer and the headlight lenses were cleaned. the failure persisted. the manufacturer was made aware of the issues. the failure mileage was unknown.

The headlights keep getting moisture in the headlights requiring the whole assembly to be replaced at a cost of $1600 each time! i am on the 3rd time replacing the headlights since august of 2013. first time was covered under warranty, second time was only covered 95% by gm. no my third time will not be covered at all. there apparently seems to be a big problem with this and i can not understand why this problem is not a recall notice. this is just one of many, many issues with this vehicle. *tr

Low beam head lamps so dim finding it necessary to drive with high beams on. replaced light bulbs, costing over $200, again by lightning specialist costing $400. still unable to drive safely without driving with high beams. have come close to hitting pedestrians more than once. vehicle in motion

Excessive moistures inside headlight housings. the headlights are so dim that night drvig is no longer safe. finally this week the driver side headlight is dead. the passenger side light was replace years sgo while the vehicle was still under warranty. this has been a slow progress.

The head light lens leak at the seam. both head lights are effected. moisture accumulates inside the lens and distorts the head light beam. this reduces the clarity and effectiveness of the head lights. i have replaced one headlight at 45,000 miles. the head light seal leaks water. poor manufacturing and a safety concern. there should be a recall. *tr

Tl* the contact owns a 2010 cadillac srx. the contact stated that the headlights had condensation and would occasionally flash on and off. the vehicle was taken to the dealer where it was diagnosed that the headlight housing needed to be replaced. the vehicle was not repaired. the manufacturer was not notified. the approximate failure mileage was 9,000.

I own a 2010 cadillac srx, the low beam headlights are so dim that it makes driving at night dangerous, they are so dim you can not see the road well enough to drive and must use the high beam lights to safely drive, i have changed the bulbs and the problem is still present, there is water inside the fixtures also. *tr

The low beams on the car are very poor, even on a clear night. if driving in the rain it is much worse. *tr

Passenger headlight assembly is full of water, possibly due to a faulty seal. this is a known issue among owners, and will eventually cause the headlight to short out and become inoperable. replacement is over $1500, and cadillac replaces assemblies with the same faulty seal.

Both front headlights have condensation and water inside the container. this may short out the headlights causing a safety issue.

Head light are moist and very low and i barely can see at night , it's a manufacturer issue and i can't afford to fix it in my own

Passenger side head light has ongoing electrical short goes out indicates on the information center then will randomly come back on took it in to the dealer no fix. also when turning to the left or the right there is squeaking noise from the tires and suspension it gets worse when cold out. to pay 55,000.00 for a car and have ongoing issues. it also got new head gaskets at 51,000 miles and a new transmission at 43,000 because it wouldn't go in to reverse one afternoon. had to be towed to a dealer was replaced under warranty. *tr

Tl* the contact owns a 2010 cadillac srx. the contact was driving approximately 60 mph with the low beam headlights in activation however, they exhibited extremely poor lighting. the headlights failed to illuminate the entire road. the vehicle was taken to an authorized dealer where they did not have the proper equipment to perform a diagnosis on the headlights. the vehicle was not repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 100.