Problems with 2010 Cadillac SRX EXTERIOR LIGHTING

Exterior headlights building up condensation inside and shortening out components due to headlights unit not being sealed correctly. replacing headlights cost aprox $3000 to replace or repair. this issue is due to gm not sealing the unit properly / correctly. if the headlights were correctly sealed there would never be any condensation / leakage getting inside and shortening out electrical components. there should be a recall due to a safety issue when driving at night as headlights can stop working. when starting vehicle the next evening headlights did not come on and rececived a messages on dash board to check left and right headlights bulb. cadillac dealership informed me condensation build up. moreover, if a person is on a long driving trip or local, headlights can go out and law enforcment can stop an individual for driving without headlights.

Moisture forms in the headlight due to faulty sealing causing the wiring to short out and then the headlight burns out. repairs are costly, paid $1817.29 in october 2016. now the other leadlight has the same problem and requires replacement.

Both headlights completely out both lenses full of condensation, no highbeams either

Headlights get water inside assembly and short out headlights

Condensation and water are leaking into the headlamp assembly. i brought my vehicle to a cadillac service center for evaluation. they returned the vehicle with a quote for $2200 to replace the headlamp enclosures and stated that insurance would not cover the repairs because it was cosmetic. however, if i cannot afford repairs and i choose to forgo replacement, the headlights will eventually short out. this is more than a cosmetic issue. the seals on the headlamp enclosure are defective and allow water to enter the headlights. the condensation dims the headlight quality at night making night-driving very dangerous. cadillac said the $2200 would only cover replacement with the same defective part so i may need to have my car repaired again in the future. this should have been recalled long ago. nighttime driving is very dangerous without fully functional headlights.

Headlight system is not working properly. i cannot use my low dims at night because the road is not at all visible. this is a very serious safety hazard and gm is aware of the problem but chooses not to do anything about it. we have already had a minor accident because of the low visibility. i have made multiple complaints to gm about this issue. i understand that there are several class action law suits for this issue from other consumers that are having this issue.

Moisture in drivers side headlight due to broken seal. manufacturer/dealer known issue with these vehicle's causing difficulty seeing at night which is a safety hazard. new headlamps burn out prematurely and can happen at anytime unexpectedly. also, stability control light randomly comes on, abs light always on.

Due to bad seals in headlights and condensation lights are always dim to the point cannot see to drive vehicle at night even after changing bulbs. cadillac still using faulty headlights with bad seals when replacing.

Do to bad seals in the headlights water gets into the light causing the dim lights to be so low you cannot see the road to drive at night. if you try to get it repaired gm wants to replace the entire light with the same bad component at your cost. this is a safety issue and should be recalled. replacing the light with the same bad component does not correct the problem due to in time the seals will leak again causing the lights to go out or go so dim you cannot drive safely at night.

While in motion and stationary, the headlights appears to be on but not strong at all. the roads are not visible at night time when the lights are on. sometimes i need to turn my high beams on just to see the road ahead. i have recently changed the light bulb, no change occurred. i have buffed the headlights to get rid of any build up, no change. this is a single owner vehicle and has 55k miles. definitely a saftey issue!

The headlight failed on our vehicle due to moisture inside the light. apparently, gm knows about this defect as it is a common complaint. however, cadillac wants $2000 to fix this headlight which i see as a safety concern, especially in florida where moisture can accumulate inside an improperly sealed headlight. if both ballasts fail, it would leave the driver without any headlights at night. this headlight failed during a heavy rainstorm in florida at night, leaving us with only one headlight.

Condensation in headlights causing lights to go out. leaking seal from manufacturer allowing moisture in.

The headlamps on the 2010 cadillac srx are not safe! there have been numerous complaints about moisture and condensation getting inside these lamps causing headlights to burn out. i was driving at night when my driver side headlight went out. i took it to the dealership and they said there is moisture in the headlight that caused the bulb to go out. they quoted me over 2k for a headlamp n bulb. this is ridiculous!! gm needs to do something about the headlamps asap!! these vehicles are supposed to be made with the best parts, but i see gm has failed!! this matter needs attention immidiatly before someone is hurt or even worse!!

I bought this cadillac srx 2010 a few weeks ago i was driving and suddenly the lights stopped working and a warning ⚠️ showed up on the screen. they have a lot of moisture inside. i don't know what i should do now.

I bought a used 2010 cadillac srx last december, drove it for about a week the noticed driver side headlight was out so went to autozone to check price of bulb $100 no way, so checked ebay and got 2 for $25. headlight worked fine for about another month and driver side light went out again so i tried replacing it with the other bulb and it didn't work. took vehicle by local cadillac dealership and they told me it sounded like the ballast was bad which costs $225 just for part and $444 total w/labor. told dealership to go ahead and replace it and headlight still didn't work. dealership said condensation was in light causing it not to work and i needed a headlight replacement with total cost of $1700 which couldn't afford just for a headlight so i found one online for $275 and installed it myself and it worked fine for about another month now out again. heavy rain for 3 days and i'm wondering if moisture is inside it because i removed the bumper again and switched bulbs from good side and put on bad side and bulb not working but bad side bulb is working on good side. i'm also going to replace the relay fuse to see if that work. don't see why there is not a recall on this since there are so many complaints.

Low beam headlights very dim, unsafe to drive at night. some condensation in 1 headlight. very disappointing to see all these same complaints and the company refusing to care about the customers safety. i've only owned the car a few months and i love everything except that, and it is a deal breaker.

Tl* the contact owns a 2010 cadillac srx. while depressing the liftgate button, it independently closed without warning. the vehicle was not diagnosed or repaired. in addition, the contact stated that the exterior lights failed to illuminate. the dealer stated that it was a manufacturer defect and they could not assist. the manufacturer was not made aware of the failures. the approximate failure mileage was 82,000. the vin was not available. updated 06/21/17*lj carfax cannot process vin. updated 9/28/18*jb

Tl* the contact owns a 2010 cadillac srx. the contact stated that moisture was present inside the driver's side head lamp assembly, which caused the headlights to shut off. the vehicle was taken to mark christopher chevrolet (1231 convention center way, ontario, ca) where it was diagnosed that the head lamp assembly needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure, but no assistance was offered. the failure mileage was 22,000. the vin was unknown. *tt*jb

Low-beam headlights on 2010 srx cadillac extremely dim, visibility very poor driving at night. high beam must be used to drive at night. replaced headlamp bulbs, headlamp shields and cleaned professionally, still no improvement. noticed condensation in head lights never goes away. neighbor has same 2012 model reported same problem and had to replace entire headlight systems for $1800.

I am one of many cadillac srx owners with a moisture problem inside the headlight assembly. i spoke to the local dealer and they offered 2 "solutions." as a band-aid, they offered to drill holes in the car to allow the water to drain. unsatisfactory. i was told that the formal repair for this was over $2,000. ridiculous. the service writer informed me that this was a "known issue" and that my headlights could short out at any time. at night, this dangerous situation would present a serious safety hazard. i noticed that 86 of the 200 complaints for this year/make/model were for this same issue.

Tl* the contact owns a 2010 cadillac srx. while driving approximately 40 mph, the contact noticed that oncoming vehicles were flashing their lights at her. the contact drove the vehicle home and noticed that the passenger side low beam headlights were out. the contact took the vehicle to an independent mechanic who replaced the low beam passenger side head lamp. the independent mechanic diagnosed that the ballast burned due to condensation inside the headlight assembly. the dealer diagnosed that replacing the ballast was not going to resolve the failure. it was determined that a crack on the seal of the headlight assembly caused the ballast to burn. the seal needed to be replaced. the likelihood of having to replace the other headlight assembly was very high. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 85,000.

Tl* the contact owns a 2010 cadillac srx. the contact stated that while driving at approximately 40 mph, incoming traffic alerted the contact that the headlights were not illuminated. the contact mentioned that the check low beam lights warning indicator illuminated. the vehicle was taken to an independent mechanic where the low beam bulbs were replaced. the independent mechanic diagnosed the vehicle as having condensation built in the headlight assembly burning the ballasts. the manufacturer was notified of the failure. the approximate failure mileage was 85,000.

Front headlights are not bright at all; it is like driving in the dark. the hi-beams work fine. i routinely use all four cars in my household (one other american make, and two asian makes), and out of the four, the cadillac srx headlights are of absolutely no use. the headlight bulbs aren't burnt out, but they project next to no light. car has 94,697 miles on it. the car is used mostly during the day; if one if us needs to go out at night, we take one of the other three cars as the srx is the unsafe choice. was surprised to learn there was no recall on this. looks like there were some similar complaints as mine at the nhtsa web site. twice as many complaints lodged were about the 2010 cadillac srx's headlights as compared to any other matter about the car ... that should tell you something. *tr

Front passenger headlight has moisture in headlight assembly. after reviewing several gm/cadillac websites it appears this is a known issue with srx owners and is only replaced under warranty. light will short out over time and stop working according to other owner reports. vehicle was recently purchased and current owner noticed the issue.

Headlight warning message appeared while driving on city street. upon checking right low beam bulb, light was out and housing had heavy condensation.

Poor headlight visibility due to dim low beams and moisture buildup inside the lens. gm does not consider it a safety issue and therefore has not issued a recall. the car is not safe to drive at night.

Tl* the contact owns a 2010 cadillac srx. the contact stated that while driving 55 mph, the low beam headlight assembly failed without warning. the contact stated that the driver's side headlight became inoperable and failed to operate. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 86,000.

Excessive moisture collects in the front headlight assemblies and causes bulbs to short out and need to be replaced.

Headlight warning message that a headlight was out. several new bulbs were tried but did not correct the problem. also, water accumulation inside the headlight assembly. suspect problem with false reading to message center. research online indicates this safety problem is not an isolated issue for this vehicle. no attempt to remedy it by general motors. dealer quoted extremely high prices for all associated parts to try to repair.

The lights are extremely dim. very dangerous on the road. i've replaced the fuses for the headlights. i've replaced the entire headlight assembly and still no luck. one done research online and there are numerous people complaining about this issue. cadillac will not fix it.

The low beam (headlights) went out and fills with moisture causes the headlights to short out and was made defective. replaced the bulb and did not fix the problem the entire headlight piece has to be replaced says cadillac and will be okay until it feels with water again and shorts out.

Low beam head lights are extremely dim can't see nothing past the hood of car, have tried replacing head lamps twice with no improvement, night driving can only be done with hi beam causing me to blind other drivers. i keep getting service air bag warning whenever a passenger is in the passenger side of the car took it to a dealership but they was unable to find the problem .

Tl* the contact owns a 2010 cadillac srx. while driving at an unknown speed, the headlights failed to operate. the vehicle was taken to an independent mechanic who diagnosed that the headlights were defective due to moisture and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 103,000.

Headlights are filling with water and condensation. now headlights are malfunctioning.

Condensation both headlamps

The headlights on the 2010 srx fill with moisture decreasing the light and make it unsafe to operate the vehicle at night without using high beams. this problem has caused repeated stop by police to warn of low visibility with the affected headlights. i have become very leery of driving this vehicle at night. the solution from the dealer is to remove the headlight and dry out the moisture or replace the headlight completely. either option is very expensive and should be charged to the manufacturer. *tr

On 9/16/2016, i purchased a used cadillac srx 2010 from a local dealer. i was presented with a carfax report that listed repairs. among the repairs was a headlight replacement even before the sale as a new car. it wasn't specific so i figured it was damaged in transit or something. the car had 43356 miles on it when i purchased it. on 11/3/16, when driving, i noticed that i was without a headlight. i got out and looked at the front and noticed that the driver side headlight was full of moisture and the low beam bulb was blown. on 11/4/2016, i took it to the dealer to resolve and they replaced the bulb which didn't work so i left it there overnight and they replaced the "igniter". i picked it up the next day. i drove it for a week to ten days, but not at night. until 11/12/16. the driver side headlight no longer worked on low beam or high beam. the car now has only 45,273 miles on it. i have driven it only 1,927 miles. i live in a dense fog area and this is a safety issue, it will be extremely dangerous to drive anytime there is fog. even when there is no fog, the lack of a driver side headlight could result in an oncoming car misjudging the size of the car and possibly turning in front of it, assuming that it is a motorcycle or small car. i have returned the vehicle to the dealer for repair and now it remains there because they refuse to resolve this safety issue and want me to pay for it. it is a fairly expensive repair around $1200 to replace the entire headlight assembly. i do not understand why a safety recall has not been issued on this vehicle forcing the manufacturer to replace the defective headlight assembly.

The headlights on my 2010 cadillac srx have an interior condensation buildup that does not always dissipate. this causes dimming of the lights at night, a safety issue. the dealer replaced 1 headlight when i purchased my used srx, after i fought for it. they put in a used headlight, again issue started. i found out this is a known defect in this vehicle and a costly one to correct. why is it not a safety recall, does their have to be a body count before this is done?? cadillac must own up to this safety issue and replace these defective and very important headlights!! a vehicle must be safe to drive anytime of the day or night. the fact that this is so common to this vehicle is unacceptable and 8 years later no recall even worse. official action to correct this issue is an absolute must. please consider the many safety issues associated with defective headlights.

Passenger side headlight is full of condensation, reason unknown.

Right passenger headlight keeps flooding with water, lights go out cant see while driving. dealer wants $2,000.00 to replace. this happens very frequently. water leaks on floor and on the electrical of passenger side from sunroof drain, i've been told the drain is too short and disconnects. these are defaults in the car, we should not have to keep paying to have fixed. *tr

The headlights have built up condensation in them which not only makes it very difficult for me to see at night time but also makes it difficult for other drivers to see me.

Dim/running headlights work but very dim cannot see while driving at night. have to use high beams. when taken to cadillac they claim that moisture in the headlights is what causes the problem. this seems to me to be a design failure. very unsafe to operate and astronomically expensive to have repaired.

Condensation in the headlight covers. considerably dims vision while night driving. high risk of lights shorting or going out completely because of water build up. repairs are unreseasonably high.

The low beams on this vehicle causes very poor visibility has already caused an accident that resulted in an expense of my insurance deductible to have the vehicle repaired. this is a very serious matter that needs to be addressed before it causes a fatal accident if it hasn't already.

Passenger side headlight high and low beam out. condensation in lense.

Tl* the contact owns a 2010 cadillac srx. the contact stated that when the vehicle was turned on, the headlights were very dim the contact drove the vehicle to the dealer where it was diagnosed that the headlight assembly needed replacement. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 98,000. updated 03/17/17*lj *as

The low beam headlights in perfect operating condition are so dim that the road in front of the vehicle is barely visible. the only way to safely operate the vehicle is with the high beams on. many others have experienced the same issue. the vehicle is dangerous with only low beams on.

Headlights lens fill with water and short out

(1) driver side headlamp failure. dealership indicates ballast failure, and the entire assembly has to be replaced. the cost of this is a minimum of $1,200. (2) as of april 27, 2016 - car won't start (10 days): indication is "no remote detected" (remote battery was replaced); vehicle's battery was replaced december 2015.

I purchased my used 2010 srx in feb. of 2015. since then i've had my headlights fixed three times due to condensation buildup. it started off with the passenger side, i got that fixed then six months later they both got condensation. got them both fixed because its inspection time two weeks after inspection driver side completely burned out. i was on my to pa from va and my headlight went out. cadillac refuse to fix it. its very costly.