I purchased a 99 catera about two years ago and sense then this car is a cardboard box on wheels. the alarm system as gone loopy in the sense that i couldn't start my vehicle unless i cranked it once left it for 15-30 min and then cranked it again. after disabling the alarm system it would only happen on occasion. the ac/heater went out due to the compressor having to much compression. the sunroof opens and closes by itself or not at all. the vacuum hoses had holes in it which was a recall but not to ken batchleor. the mass air flow sensor hs gone out three times and costs 300 to replace everytime. my upper radiator hose leaks continuously by the clamp. the leveling light will stay on for days at a time. the arm that keeps my drivers door open broke through the door weldings and is dangling in the door. the seals all had to be replaced due to water in the engine. i paid more in repairs for this vehicle then what it originally cost. the drivers front and rear window gets stuck and opens by their selves. the door locks do not lock fully or open fully. the horn will go out all together in the rain. everytime i take it in they can never read any err codes and it takes me several attempts to explain the issue causing me to get repairs that aren't part of the main problem. there is no camber adjustments in this car so if u hit a curb your screwed. gas full stop randomly does not work and causes loss of money and gas. me and my family of 5 have been stranded for hours due to many issues with this car and here in texas with a car that has no ac or heater is a major pain. anyone who hasn't bought one... don't!!!! cadillac themselves took the ducks off the emblem after 99 because they themselves didn't think of this car as a cadillac standard car. when i called ken batchlore they stated there where only two recalls for this vehicle but had already expired and stated there was nothing they could do. i feel something needs to be done about this ignorance. problems since 06-present. *tr
Upon arriving at the bank, i attempted to open the door. using quite a bit of force, i managed to open the door and close it. upon returning to the car, i was unable to close the door again. upon inspection, i noticed the latch assembly was stuck in the closed position. i contacted on star and was informed this was a common problem. the lady from on star then got a road side service technician on the phone with us. the technician advised me that "this is a common problem" and it happens to him "at least two times per year". the technician then instructed me to "use a screwdriver to try and force the latch into the proper position". while attempting this, the screwdriver slipped and scratched the rear passenger door. the technician then told me he would come out and attempt to repair the door. after an hour, the technician showed up and tried to open the door latch assembly with a screwdriver for the next hour. he finally removed the rubber molding from around the latch assembly and was able to get the door to close. he then informed me that i should "take the car in to the dealer and have the door latch assembly replaced. i took the car in to ronald moran cadillac and explained to them what happened. the service technician explained this was a common problem and placed an order for the new part. when asked about wether there was a recall for such a serious problem, the technician said no. i then spoke to the service manager, mr. david boyd, who informed me there was no recall. i am appalled at the fact that such a serious problem, which could result in death in case of a fire or submerssion in water, that nothing is being done to correct this situation. i hope the federal government can see my point of view and resolve this serious and potentially fatal defect. *ak