Problems with 2008 Buick Enclave ELECTRICAL SYSTEM

Tl*the contacts owns a 2008 buick enclave. the contact stated that he received a recall notice for the heated washer fluid. the contacts primary concern was that the dealer would not repair or replace the parts but they were willing to disconnect it. the dealer advised the contact that they would give him $100 if he did not repair the vehicle. they also stated that they have not been given permission from the manufacturer to repair the part. there have been no repairs to the vehicle. the failure mileage was 39002 and the current mileage was 39040. updated 10/21/10. *lj updated 10/26/10*jb

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2008 buick enclave vin [xxx] gm case #[xxx] has had electrical failure resulting since october 2008 in total vehicle being inoperable and once began smoking in the right side of fire wall when jump started. dealer has replaced all wire harnesses, bcm, 2 radio head units/navigation, all light bulbs, check for water intrusion, bpp sensor calibration, lgm bracket, checked for chaffed wire, replace both sun visors. vehicle was in the shop for 30 days in last 6 weeks and a total of 42 days since vehicle was purchased new with 61 miles on september 2, 2008. the vehicle would not start 45 minutes after being picked up from dealership last friday, 5-28-10, after being in shop for 2 weeks. contacted dealers service department at that time. no phone calls from dealership since, i stopped in at dealership on tuesday, 5-25-10 to ask for another service. dealer has not picked up vehicle and i spoke with the general manager of the dealership regarding a buy back or trade in this morning. gm customer service offered to pay 2 months car payments, detailing and an oil change at no charge. i told them i wanted this vehicle to be safe for my 22 month old, his friends that ride in this vehicle and my wife. gm told me that they will not consider a replacement vehicle, a gm engineer would not be sent out to make sure this vehicle was fixed properly and this was their final offer. i am concerned the vehicle will catch fire with my family in it. when the car looses power, none of the electronically controlled safety features operate as it is totally without power as if the battery was taken out of the car. this vehicle has been taken to the dealership on a flat bed tow truck on 2 occasions. *tr

Tl* the contact owns a 2008 buick enclave. the contact stated that after rainy weather, water leaked into the vehicle. as a result, the electrical system became inoperable and a puddle of water accumulated in the front passenger side of the vehicle. the vehicle was taken to the dealer on multiple occasions where the technician informed that there was a puddle of water inside the radio system. the contact stated that the technician stated that the sun roof needed to be sealed. the vehicle was repaired but the failure continued to occur and also began to leak into the rear of the vehicle. the vehicle was taken back to the dealer but the failure was unable to be determined. the manufacturer was notified of the failure. the failure mileage was unknown.

After not driving my 2008 buick enclave for 3 days, when i tried to start it the battery was completely dead and i couldn't get the key out of the ignition. i had to have it jump started, after just 9,000 miles on it. apparently, after doing some quick internet searches, this is a wide-spread problem with the buick enclaves. *tr

Tl* the contact owns a 2008 buick enclave. the contact stated while driving at speeds of 25 mph, there was an abnormal knocking from the vehicle front end. the dealer replaced the tie rods to correct the failure. on a separate occasion, the power steering and water pump failed and the dealer replaced both components. the contact stated there were several failures in the vehicle including warped rotors and brakes at 22,000 miles and several unknown recall repairs. the contact received notification of nhtsa recall campaign id number: 10v240000 (electrical system) and was not satisfied with the $100 refund offered by the manufacturer. the failure mileage was 22,000 and the current was unknown. updated 10/27/10. *lj

Recurring dead battery. *tr

2008 bought new in july 2008 has had two dead batteries. dealership can find nothing wrong. the gm acadia which is a "sister" car to my enclave, has a recall for the same problem. there are many owners on the enclave forum that seem to be having this dead electrical system problem. *tr

Nothing unusual, all power turned off; first two times, battery near-dead when started, then completely dead after turning key in ignition several times. third time, key would not come out until battery was recharged. *tr

Have had the battery die 3 times in one year on the car with everything shut off etc. also once you put the key in the car to start it and it doesn't start, the key won't come out. *tr

New 2008 buick enclave, the battery went dead after not being driven for 6 days. buick told me i need to drive the car at lest every 3 days to prevent this. battery was jumped and car started fine. i can't live with a car that needs to be driven every 3 days. *tr

2008 buick enclave - 8 months old - 3200 miles. for no reason whatsoever the car would not start and the ignition key would not release. triple a came and jumped the car - dealer said there is no problem with battery or alternator. however, edmonds.com there are any number of owners expressing this problem. this is a problem that needs to be addressed. i have owned cars for over 50 years and never had a problem like this. *tr

Tl*the contact owns a 2008 buick enclave. the contact believed there was a design flaw with the easy exit seat function. when the key is placed in the ignition, both the seat and steering wheel are supposed to move to pre-determined positions, and then move back when the key is removed. the contact stated that the seat and steering wheel did not move back when the key was removed. for months, he attempted to have the dealer repair the vehicle, but his appointments kept getting pushed back. recently, the dealer stated that the issue could not be repaired because the vehicle was designed in that manner. the manufacturer agreed with the dealer. the current mileage was approximately 6,000 and failure mileage was approximately 500. updated 04-17-09 the drivers seat would move back when the key was removed from ignition. the steering column would also move up and forward. updated 04/20/09.*jb

I purchased this car on january 20, 2008. i went to get my first oil change, and when i picked up the car and started to drive off every light in the car including the button for the door locks came on. i returned to the to the dealer where i got the oil change and they kept the car for 4 weeks.mind you this was a brand new car, a buick enclave, that i purchased out of the stock room on display. i was given a rental car for that period, picked up the car after four weeks, returned back with the same problems and a leak in the roof that i also had to repair. since that time it has been back and forth to the dealers. i changed dealers and took it to another dealer. they did a good job but time after time i was still having problems. i should not have had the problems after paying $47,000 for this car brand new. i feel i was given a bad deal, and they should have taken this car back because i am having problems to this day. i am smelling smoke like something is burning and i'm afraid to drive this car in fear for my and my daughter's life!! i've had valves changed, cylinder heads changed, seals, gaskets,, bolts,, ignition, coil replacement, ,lift-gate replacement, master cylinder replacement, , replaced steering gear. this car has been nothing but a problem to me. in spite of all this it's a very nice comfortable car, but i got a bad engine, and buick should have handled this differently instead of fixing it they should have given me a different car. when i park this car in the parking lot and i come back this car front window has no visibility and windows are frosted like something is still running in the car. since i purchased this car i have been in a rental more than this car. this is a second request was sent old odi number is 10605243 corrections done. *tr