Tl* the contact owns a 2016 acura mdx. the contact received notification of nhtsa campaign number: 19v060000 (fuel system, other). the contact stated that the check engine indicator illuminated. the vehicle was serviced at dallas acura (4801 lemmon ave, dallas, tx 75219, (214) 692-2872), but the remedy failed to repair the vehicle. the contact mentioned that the check engine indicator remained illuminated after the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 50,000.
My 2016 acura mdx. stalled twice. both times in start and stop traffic when stopped the cylinder deactivation engaged, however then the power went out completely without warning, it took about 5-10 min then the push to start worked and the car restarted. after the first stall we took it acura, however they said there was nothing wrong. i am writing this report after the second stall today.
2016-2018: noticed car occasionally hesitant like not 'getting' into gear but no stalling. wife driving car and stalls while stopped at a light. simply restarts car with no issue. february 2019: wife driving car and stalls but when restarted, all lights in dash are on and car will only move forward at idle speed and throttle completely not responsive (e.g., can press gas pedal to floor with no acceleration). regal acura (2615 lakeland hills blvd bldg 2, lakeland, fl 33805, (863) 262-4238)) visit 1 (march 2019): matthew in service. regal service does full check and reports 'nothing wrong.' march 2019: vehicle continues with hesitancy and stalls. regal acura visit 2 (march 2019): bring back to matthew and they repeat check and finding nothing wrong. i insist on fuel line flush which i pay for. april 2019: vehicle continues with hesitancy and stalls. i call matthew in regal acura service and let him know that there is a recall (p3w mdx) on this issue. regal acura performs software update. vehicle continues to exhibit hesitancy while driving. april 2019: i receive letter from acura automobile division outlining the recall: 1.safety consequence per recall: 'reduced fuel flow to the engine combined with vehicle operation in high temperature conditions can restrict vehicle acceleration and/or cause an engine stall, which increases risk of crash.' 2.what will acura do? 'the dealer will update the software for the engine control unit'. if the diagnostic scan confirms a previous occurrence of engine stalling, the fuel pump will be replaced for free.' i have had multiple calls with regal acura and acura national and they will not replace fuel pump nor will they let me purchase a new fuel pump because there are none available due to the recall!!! i feel this car is unsafe to drive with current fuel pump as outlined in the attached recall letter.
The vehicle shifted to neutral while driving at 70 mph and the dash started showing transmission and fuel system errors. the vehicle would not shift back to drive mode. after pulling over to the shoulder and turning the vehicle off and on the vehicle could not be put in drive. after about 30 minutes of repeatedly turning off and on the vehicle shifted to drive and was drive able. this could have lead to an accident if there were vehicles behind me.
Tl* the contact owns a 2016 acura mdx. while driving 72 mph with the cruise control activated, the vehicle lurched twice and all the warning indicators illuminated, displaying transmission system failure, fuel emission failure, and lane departure failure. the vehicle stalled and was coasted to the side of the road. the contact attempted to restart the vehicle, but was unsuccessful. the vehicle was towed to an acura dealer (acura of jackson, 828 adcock st, ridgeland, ms 39157) where it was determined that there was a computer glitch. the computer system was reset. the dealer stated that this was a known failure with acura and no permanent remedy was unavailable. the dealer also stated that the failure could recur in 10 to 10,000 miles. the contact was concerned that the failure would recur and took the vehicle to david mcdavid acura of austin (13553 research blvd, austin, tx 78750). the contact informed the dealer that she felt unsafe driving the vehicle and wanted to trade it in for another vehicle. the manufacturer was notified and advised the dealer to attempt to duplicate the failure. the vehicle was currently at the dealer awaiting a new diagnosis and possible repairs. the failure mileage was unknown.
Un intended non acceleration. due to severe lag, delay, and sluggish transmission response. acura has replaced my transmission under warranty at 11,000 miles and did not admit fault and say there was a problem. here's more on my experience..in my 1 year of ownership.. to whom it may concern: 2016 acura mdx 13,000 miles , purchase new from sierra acura , alhambra, ca i am writing to request buy back of my vehicle this car is a lemon. since taking ownership a year ago, my 2016 mdx purchased new has experienced nothing but one problem after problem. acura replaced transmission a month ago but the problem is still there. is it engineered and designed to perform in a not safe manner ? many times i experience shifting and accelerating hesitation and jerky/jolting. my family and i do not feel safe operating and riding in this vehicle. several times gas pedal depressed and vehicle lagged at 20 mph for more than 10 seconds before accelerating. a few of the latest new and ongoing problems are below. driver door now appears off set and at different angle protruding out now. appears that the door is not closing properly and therefore not sealed at closing. furthermore every single window has experienced faulty mechanisms with motors, actuators, and seals. when closing the doors it feels like the windows are loose. there are also squeaks and rattles eminating throughout the cabin area. i secured and collected all loose items and the sound is still there. at engine start up each time, there is a high pitch whining noise for a few seconds before engine starts (perhaps something else faulty?) i have video / sound documentation of this with 2 seperate recording dates . with regard to the navigation, multimedia unit, it has been lagging, slow (er) to function, and severe delay in backup camera actuating, and audio functions delay in response sometimes.
Engine does not start and all the warning lights come up on dashboard. after a few seconds, each of the system comes up as failed. dashboard shows as acc failed, lane warning failed, emission failed, engine check failed. this is a second failure in last 45 days. first failed on nov 20 and car was in service till dec 21. again the engine failed on jan 02, not allowing to start at all.
Nothing but trouble since i bought it. purchased jan 2016. has replaced --- navigation, amplifier & fuel pump!!! owned 2016 mdx for less than a week- vehicle jolts forward-gives itself extra gas even when your foot is on the brake! transmission not smooth. been in for service over 40 days now (total). hesitates sometimes- was stuck at 15 mph for a few minutes. radio goes unresponsive- no buttons work gets stuck at station/vol can't turn off either. navigation died- turned off, then flickered(was replaced) . speakers went flat- amplifier died (was replaced). the engine idle feature doesn't work right. it doesn't keep my samsung phone charged. i've tried multiple cords including the original one that came with phone. acuralink doesn't always work either. i sent a destination but it doesn't show up for a few hours or days! it tweets now. the window now squeaks (no, it is not tinted or anything). it makes a strange dripping noise when you turn it off. it eats gas! i fill it up and it's gone in a blink..not the appropriate miles. it beeps loudly and blinks that there is an object approaching for no reason- no one/thing there- nothing moving. it has a mind of it's own. i've been a loyal honda/acura owner for over 18 years and they have not helped. when they replaced the navi they said they'd give me $500 for my trouble- but didn't anyway. they say there is nothing wrong with it-- but just monday said it needs a new fuel pump but is "so new" they don't have one so it had to be ordered. disgraceful. i asked for it to be replaced- was denied. acura client rep says- "at this time there is nothing we can do" i have a spinal condition and the jolting hurts me greatly. somedays i can't drive my brand new vehicle bc i cant take the pain. they don't care. they don't stand behind their product either. highly disappointed in vehicle and company